how to change Item Package Quantity
Hi,
I need to create a variation for my listing and apply it to the Item Package Quantity. I have already shipped goods for the new listing, but I am encountering error 8541, which prevents me from creating the variation. Creating a new listing is not an option because I need to retain the current SKU due to the shipping plan.
I opened a case with Amazon regarding this issue, and they informed me that it was fixed and to wait 24 hours. However, it has been 48 hours, and the problem still persists.
is there anything else i can do?
Thank you.
how to change Item Package Quantity
Hi,
I need to create a variation for my listing and apply it to the Item Package Quantity. I have already shipped goods for the new listing, but I am encountering error 8541, which prevents me from creating the variation. Creating a new listing is not an option because I need to retain the current SKU due to the shipping plan.
I opened a case with Amazon regarding this issue, and they informed me that it was fixed and to wait 24 hours. However, it has been 48 hours, and the problem still persists.
is there anything else i can do?
Thank you.
1 yanıt
Michelle_Amazon
Hello @Seller_ZZNfUjWyYe6M5,
Michelle at Amazon here. Can you please provide me with your Case ID so I can take a look?
Thanks,
Michelle