Need Help: Amazon Brand Registry Rejection
We’re currently facing a frustrating issue with the Amazon Brand Registry process and are hoping someone here can share some insights or guidance.
We’ve submitted three applications, and all of them have been rejected with the same reason:
> “Product images appear to be computer-generated.”
However, we made sure none of our photos were computer-generated. In fact, we paid for professional printing services to permanently print our brand name on the product — just to comply with Amazon’s exact guidelines.
We're stuck and genuinely confused. The most frustrating part is that we cannot proceed with launching our first product due to this reason.
Has anyone else experienced this issue? How did you resolve it?
Any help or direction would be *greatly appreciated*! 🙏
Need Help: Amazon Brand Registry Rejection
We’re currently facing a frustrating issue with the Amazon Brand Registry process and are hoping someone here can share some insights or guidance.
We’ve submitted three applications, and all of them have been rejected with the same reason:
> “Product images appear to be computer-generated.”
However, we made sure none of our photos were computer-generated. In fact, we paid for professional printing services to permanently print our brand name on the product — just to comply with Amazon’s exact guidelines.
We're stuck and genuinely confused. The most frustrating part is that we cannot proceed with launching our first product due to this reason.
Has anyone else experienced this issue? How did you resolve it?
Any help or direction would be *greatly appreciated*! 🙏
20 yanıt
Jim_Amazon
Hi there @Seller_QQ81rsvniAoiv
I wanted to let you know I've escalated this to the team for a secondary review. I don't have an exact timeline on when I should hear back but I will update you as soon as I get a response!
