Listing flagged as adult product and search suppressed. Adult flag removed but still search suppressed.
ON 6/29, one of our listings was flagged as adult and removed from general search. This was around the same time everyone else here on the forum started noticing the same issue. Seller support now confirmed that the adult flag has been lifted but the search restriction is still being blocked due to... the restricted products team?
Can mods provide more insight into this? It's been 10 days and we missed Prime Day due to this tech issue.
CASE ID: 18053905521
Listing flagged as adult product and search suppressed. Adult flag removed but still search suppressed.
ON 6/29, one of our listings was flagged as adult and removed from general search. This was around the same time everyone else here on the forum started noticing the same issue. Seller support now confirmed that the adult flag has been lifted but the search restriction is still being blocked due to... the restricted products team?
Can mods provide more insight into this? It's been 10 days and we missed Prime Day due to this tech issue.
CASE ID: 18053905521
4 yanıt
Glenn_Amazon
HI there @Seller_eGwesM3vclATx,
We’re aware of there was a technical issue impacting search visibility on some products but at this time this issue should now be resolved. We apologize for any inconvenience this may have caused and please tell us if you are still having issues with your ASINs and share your details (Case ID, etc.).
Thank you for your understanding.
-Glenn
