'Invalid charge method'
Invalid charge method
You must update your existing credit card information or add a new credit card to regain full access to this seller account.
View charge method
NCID: A9ZH5ZRBHDFG2 ZCID: A2LDA3JB67769T PAID: AACW0M6RAK3FY MCID: A2LDA3JB67769T MKID: A2EUQ1WTGCTBG2 When: Jan 3, 2025, 3:15:12 AM
My old credit card expired, so I got a new one and registered it with Amazon in December of last year.
There was no problem until yesterday, but this morning, 'Invalid charge method' suddenly started appearing.
This credit card is normal, and Amazon also charged the actual cost.
There is nothing wrong with the payment.
I chatted with Amazon customer service, and they said they would ask an expert to solve it, and told me to wait.
I just hope it gets resolved.
Will it be resolved quickly?
'Invalid charge method'
Invalid charge method
You must update your existing credit card information or add a new credit card to regain full access to this seller account.
View charge method
NCID: A9ZH5ZRBHDFG2 ZCID: A2LDA3JB67769T PAID: AACW0M6RAK3FY MCID: A2LDA3JB67769T MKID: A2EUQ1WTGCTBG2 When: Jan 3, 2025, 3:15:12 AM
My old credit card expired, so I got a new one and registered it with Amazon in December of last year.
There was no problem until yesterday, but this morning, 'Invalid charge method' suddenly started appearing.
This credit card is normal, and Amazon also charged the actual cost.
There is nothing wrong with the payment.
I chatted with Amazon customer service, and they said they would ask an expert to solve it, and told me to wait.
I just hope it gets resolved.
Will it be resolved quickly?
1 yanıt
Connor_Amazon
Hi @Seller_KLQZYWi3uPn94
Connor from Amazon here, I've reviewed your account and see that your payment method is active, however you will need to submit some personal identity information before your account fully reinstated.
For that, go to your global dashboard, and click on the Identity Information link. Next page will have instructions on what documents you need to upload to verify your account.
Best,
Connor