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Seller_6jfE2sxokfym9

Payoneer Account KYC Error

Hello,

I am a new amazon seller and I do not live in the USA. I will start selling soon, but I am still experiencing the Payoneer account adding problem that I read about in the forum. I am getting an error because the Kyc know your customer verification did not occur.

In this case, I have completed everything requested by Payoneer, but the 'URL verification' and 'Receiving accounts questionn' section in the verification center has been under review for a long time. Even though I sent e-mails to Payoneer many times, we cannot even find a contact person.

Started this discussion to see if there is any problem here, at least on Amazon's side, or if I'm missing anything.

Happy sales to everyone.

img
76 görüntüleme
5 yanıt
Etiketler:Banka hesabı, Doğrulama, Fatura, Ödemeler
00
Yanıtla
user profile
Seller_6jfE2sxokfym9

Payoneer Account KYC Error

Hello,

I am a new amazon seller and I do not live in the USA. I will start selling soon, but I am still experiencing the Payoneer account adding problem that I read about in the forum. I am getting an error because the Kyc know your customer verification did not occur.

In this case, I have completed everything requested by Payoneer, but the 'URL verification' and 'Receiving accounts questionn' section in the verification center has been under review for a long time. Even though I sent e-mails to Payoneer many times, we cannot even find a contact person.

Started this discussion to see if there is any problem here, at least on Amazon's side, or if I'm missing anything.

Happy sales to everyone.

img
Etiketler:Banka hesabı, Doğrulama, Fatura, Ödemeler
00
76 görüntüleme
5 yanıt
Yanıtla
5 yanıt
user profile
Micah_Amazon

Greetings @Seller_6jfE2sxokfym9,

Thank you for reaching out. My apologies on the frustration that this has caused.

As part of our continued effort to make Amazon the safest and most trusted store in the world for customers and sellers, we launched the Payment Service Provider Program. This enhances our ability to detect, prevent, and take actions against potential bad actors so we can continue to protect customers and sellers from fraud and abuse. Sellers that choose to use a Payment Service Provider (PSP) to receive their Amazon store sales proceeds are required to use a PSP that is participating in this Program.

How do I know if I’m using a Payment Service Provider (PSP)?

You are using a PSP if the bank account you assigned as Deposit Method to your Amazon store is managed by a payment company instead of directly issued to you by a deposit-taking bank.

How do I know if I need to switch my PSP or provide another bank account?

  • If you use a PSP that is not listed as a currently participating PSP, we recommend you contact them to learn about their enrollment plan. If they do not plan to enroll, switch to one of the following disbursement solutions within 45 days after receiving an email notification from Amazon:
  • A bank account provided to you by a participating PSP
  • A bank account directly issued to you by a deposit-taking bank accepting disbursements in your Amazon store currency
  • Amazon Currency Converter for Sellers (ACCS) disbursing to your bank account obtained either directly from a deposit-taking bank or from a participating PSP.

However, if this is an error ore issue on Amazon's side, please provide the most recent seller support.

I would like to investigate and escalate if need be.

Cheers,

Micah

20
Yeni etkinlikler hakkında bildirim almak için bu tartışmayı takip edin
user profile
Seller_6jfE2sxokfym9

Payoneer Account KYC Error

Hello,

I am a new amazon seller and I do not live in the USA. I will start selling soon, but I am still experiencing the Payoneer account adding problem that I read about in the forum. I am getting an error because the Kyc know your customer verification did not occur.

In this case, I have completed everything requested by Payoneer, but the 'URL verification' and 'Receiving accounts questionn' section in the verification center has been under review for a long time. Even though I sent e-mails to Payoneer many times, we cannot even find a contact person.

Started this discussion to see if there is any problem here, at least on Amazon's side, or if I'm missing anything.

Happy sales to everyone.

img
76 görüntüleme
5 yanıt
Etiketler:Banka hesabı, Doğrulama, Fatura, Ödemeler
00
Yanıtla
user profile
Seller_6jfE2sxokfym9

Payoneer Account KYC Error

Hello,

I am a new amazon seller and I do not live in the USA. I will start selling soon, but I am still experiencing the Payoneer account adding problem that I read about in the forum. I am getting an error because the Kyc know your customer verification did not occur.

In this case, I have completed everything requested by Payoneer, but the 'URL verification' and 'Receiving accounts questionn' section in the verification center has been under review for a long time. Even though I sent e-mails to Payoneer many times, we cannot even find a contact person.

Started this discussion to see if there is any problem here, at least on Amazon's side, or if I'm missing anything.

Happy sales to everyone.

img
Etiketler:Banka hesabı, Doğrulama, Fatura, Ödemeler
00
76 görüntüleme
5 yanıt
Yanıtla
user profile

Payoneer Account KYC Error

Seller_6jfE2sxokfym9 tarafından yazıldı

Hello,

I am a new amazon seller and I do not live in the USA. I will start selling soon, but I am still experiencing the Payoneer account adding problem that I read about in the forum. I am getting an error because the Kyc know your customer verification did not occur.

In this case, I have completed everything requested by Payoneer, but the 'URL verification' and 'Receiving accounts questionn' section in the verification center has been under review for a long time. Even though I sent e-mails to Payoneer many times, we cannot even find a contact person.

Started this discussion to see if there is any problem here, at least on Amazon's side, or if I'm missing anything.

Happy sales to everyone.

img
Etiketler:Banka hesabı, Doğrulama, Fatura, Ödemeler
00
76 görüntüleme
5 yanıt
Yanıtla
5 yanıt
5 yanıt
Hızlı filtreler
Sıralama ölçütü
user profile
Micah_Amazon

Greetings @Seller_6jfE2sxokfym9,

Thank you for reaching out. My apologies on the frustration that this has caused.

As part of our continued effort to make Amazon the safest and most trusted store in the world for customers and sellers, we launched the Payment Service Provider Program. This enhances our ability to detect, prevent, and take actions against potential bad actors so we can continue to protect customers and sellers from fraud and abuse. Sellers that choose to use a Payment Service Provider (PSP) to receive their Amazon store sales proceeds are required to use a PSP that is participating in this Program.

How do I know if I’m using a Payment Service Provider (PSP)?

You are using a PSP if the bank account you assigned as Deposit Method to your Amazon store is managed by a payment company instead of directly issued to you by a deposit-taking bank.

How do I know if I need to switch my PSP or provide another bank account?

  • If you use a PSP that is not listed as a currently participating PSP, we recommend you contact them to learn about their enrollment plan. If they do not plan to enroll, switch to one of the following disbursement solutions within 45 days after receiving an email notification from Amazon:
  • A bank account provided to you by a participating PSP
  • A bank account directly issued to you by a deposit-taking bank accepting disbursements in your Amazon store currency
  • Amazon Currency Converter for Sellers (ACCS) disbursing to your bank account obtained either directly from a deposit-taking bank or from a participating PSP.

However, if this is an error ore issue on Amazon's side, please provide the most recent seller support.

I would like to investigate and escalate if need be.

Cheers,

Micah

20
Yeni etkinlikler hakkında bildirim almak için bu tartışmayı takip edin
user profile
Micah_Amazon

Greetings @Seller_6jfE2sxokfym9,

Thank you for reaching out. My apologies on the frustration that this has caused.

As part of our continued effort to make Amazon the safest and most trusted store in the world for customers and sellers, we launched the Payment Service Provider Program. This enhances our ability to detect, prevent, and take actions against potential bad actors so we can continue to protect customers and sellers from fraud and abuse. Sellers that choose to use a Payment Service Provider (PSP) to receive their Amazon store sales proceeds are required to use a PSP that is participating in this Program.

How do I know if I’m using a Payment Service Provider (PSP)?

You are using a PSP if the bank account you assigned as Deposit Method to your Amazon store is managed by a payment company instead of directly issued to you by a deposit-taking bank.

How do I know if I need to switch my PSP or provide another bank account?

  • If you use a PSP that is not listed as a currently participating PSP, we recommend you contact them to learn about their enrollment plan. If they do not plan to enroll, switch to one of the following disbursement solutions within 45 days after receiving an email notification from Amazon:
  • A bank account provided to you by a participating PSP
  • A bank account directly issued to you by a deposit-taking bank accepting disbursements in your Amazon store currency
  • Amazon Currency Converter for Sellers (ACCS) disbursing to your bank account obtained either directly from a deposit-taking bank or from a participating PSP.

However, if this is an error ore issue on Amazon's side, please provide the most recent seller support.

I would like to investigate and escalate if need be.

Cheers,

Micah

20
user profile
Micah_Amazon

Greetings @Seller_6jfE2sxokfym9,

Thank you for reaching out. My apologies on the frustration that this has caused.

As part of our continued effort to make Amazon the safest and most trusted store in the world for customers and sellers, we launched the Payment Service Provider Program. This enhances our ability to detect, prevent, and take actions against potential bad actors so we can continue to protect customers and sellers from fraud and abuse. Sellers that choose to use a Payment Service Provider (PSP) to receive their Amazon store sales proceeds are required to use a PSP that is participating in this Program.

How do I know if I’m using a Payment Service Provider (PSP)?

You are using a PSP if the bank account you assigned as Deposit Method to your Amazon store is managed by a payment company instead of directly issued to you by a deposit-taking bank.

How do I know if I need to switch my PSP or provide another bank account?

  • If you use a PSP that is not listed as a currently participating PSP, we recommend you contact them to learn about their enrollment plan. If they do not plan to enroll, switch to one of the following disbursement solutions within 45 days after receiving an email notification from Amazon:
  • A bank account provided to you by a participating PSP
  • A bank account directly issued to you by a deposit-taking bank accepting disbursements in your Amazon store currency
  • Amazon Currency Converter for Sellers (ACCS) disbursing to your bank account obtained either directly from a deposit-taking bank or from a participating PSP.

However, if this is an error ore issue on Amazon's side, please provide the most recent seller support.

I would like to investigate and escalate if need be.

Cheers,

Micah

20
Yanıtla
Yeni etkinlikler hakkında bildirim almak için bu tartışmayı takip edin