My shipment has been delivered to PBI3 (Checked in) still hasn't been updated for a month
My shipment has been delivered to PBI3
(Checked in) still hasn't been updated for a month,
UPS Ship to: PBI3 - 7600 LTC Parkway 34986 - PORT SAINT LUCIE, FL - United States
I saw DHL from other sellers, and it was signed for and put on the shelves in 4 days
my
ID:FBA18GSR4836
My shipment has been delivered to PBI3 (Checked in) still hasn't been updated for a month
My shipment has been delivered to PBI3
(Checked in) still hasn't been updated for a month,
UPS Ship to: PBI3 - 7600 LTC Parkway 34986 - PORT SAINT LUCIE, FL - United States
I saw DHL from other sellers, and it was signed for and put on the shelves in 4 days
my
ID:FBA18GSR4836
3 yanıt
Jameson_Amazon
Hi @Seller_IQQlcJPMEDQCg,
Thank you for reaching out on the Seller Forums!
Just to confirm, have you requested an investigation via the Contents tab of your shipment? If you haven't done so already, I would highly recommend doing so now. For more information on requesting an investigation, please read through this help page.
I would also encourage you to read through this post about what to do if your FBA shipment is lost or delayed.
If this is not resolved after that investigation, please send me your case IDs you have for this shipment. I'd be happy to take a look to see how I can help further!
Thanks again,
Jameson
Jameson_Amazon
Thank you for your patience as I was catching up on my notifications, @Seller_IQQlcJPMEDQCg!
I see that shipment FBA18GSR4836 is now in the receiving phase - this is great to see!
Please continue to keep an eye on this shipment as it progresses through this phase. If all of the units are not properly received once the shipment is closed, please reach back out to me in this thread. You can read more about the shipment process and timeline in this help page.
In the meantime, please let me know if you have any additional questions.
All the best,
Jameson
