Account closure and invoice from intellectual property
Due to 3 intellectual property violations, my account was closed and I was asked for an invoice, I do dropshipping, I wanted the products from aliexpress to my own address first, then I shipped them to the customer from my personal address, I have invoices that I bought the products from aliexpress and I sent the invoices to the amazon team to my e-mail address that they are original and that they sell on amazon. I supplied from sellers with intellectual property on aliexpress, is there a problem with this, I do not understand whether the invoices are not accepted or not, they say they are not accepted, but I have not received an answer from the amazon team yet, the products from the amazon team have been complained about as fake and unoriginal without testing, but I bought from the same suppliers and I did not violate any violations.
I followed their dropshipping policy, first I ordered myself and asked for shipping to my address, then I personally sent the cargo to the customer by seeing and touching the products.I am currently waiting for a response from the amazon team for my objection, are original product invoices from other sites not accepted, the supplier himself, who already has intellectual property in those who sell there, I could not understand this, even if there are other sites, as long as it complies with the policy, is dropshipping not legal, is there such a thing as not accepting invoices?
Account closure and invoice from intellectual property
Due to 3 intellectual property violations, my account was closed and I was asked for an invoice, I do dropshipping, I wanted the products from aliexpress to my own address first, then I shipped them to the customer from my personal address, I have invoices that I bought the products from aliexpress and I sent the invoices to the amazon team to my e-mail address that they are original and that they sell on amazon. I supplied from sellers with intellectual property on aliexpress, is there a problem with this, I do not understand whether the invoices are not accepted or not, they say they are not accepted, but I have not received an answer from the amazon team yet, the products from the amazon team have been complained about as fake and unoriginal without testing, but I bought from the same suppliers and I did not violate any violations.
I followed their dropshipping policy, first I ordered myself and asked for shipping to my address, then I personally sent the cargo to the customer by seeing and touching the products.I am currently waiting for a response from the amazon team for my objection, are original product invoices from other sites not accepted, the supplier himself, who already has intellectual property in those who sell there, I could not understand this, even if there are other sites, as long as it complies with the policy, is dropshipping not legal, is there such a thing as not accepting invoices?
14 yanıt
Seller_8sP6ffckcRn6v
You shipped yourself. That is not drop shipping. Thus this is not your problem.
Had you sold yours under an exiting listing? If so is that listing branded or generic?
Stevie_Amazon
Hi there @Seller_wK8WsPOe7G0RW,
I hope this finds you well.
I see you have already posted in the forums regarding this issue.
Account closure and invoice from intellectual property
We kindly ask that you update your original post with any updates or requests for additional assistance in order to avoid confusion in the community on the status of your issue.
Respectfully,
Stevie