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Seller_Pp5YFSwDOZKvC

WBW2 Warehouse Issue

Hello, I had a shipment which was delivered to WBW2 Warehouse on October 18, its over 1 month since it was delivered and only 678 of 3348 units. Even worse than that is they somehow counted the shipment wrong and I dont see any option to request a recount. Please help, as this is a restock of bestselling items to Amazon and they are currently out of stock. Further, I dont want the product to be received wrong which would result in Amazon customers receiving an incorrect SKUs.

99 görüntüleme
6 yanıt
Siparişleri Gönderme
Etiketler:INR (ürün teslim alınmadı)
10
Yanıtla
user profile
Seller_Pp5YFSwDOZKvC

WBW2 Warehouse Issue

Hello, I had a shipment which was delivered to WBW2 Warehouse on October 18, its over 1 month since it was delivered and only 678 of 3348 units. Even worse than that is they somehow counted the shipment wrong and I dont see any option to request a recount. Please help, as this is a restock of bestselling items to Amazon and they are currently out of stock. Further, I dont want the product to be received wrong which would result in Amazon customers receiving an incorrect SKUs.

Siparişleri Gönderme
Etiketler:INR (ürün teslim alınmadı)
10
99 görüntüleme
6 yanıt
Yanıtla
6 yanıt
user profile
Jameson_Amazon
Şuna yanıt olarak: Seller_Pp5YFSwDOZKvC adlı kişinin gönderisi

Hi @Seller_Pp5YFSwDOZKvC,

Thank you for reaching out about this! I apologize for the frustration this has caused you.

Just to confirm, have you requested an investigation via the Contents tab of your shipment? If you haven't done so already, I would highly recommend doing so now. For more information on requesting an investigation, please read through this help page.

If this is not resolved after that investigation, please send me your shipment ID and any case IDs you have for this shipment. I'd be happy to take a look to see how I can help further!

Thanks again,

Jameson

10
user profile
Seller_Pp5YFSwDOZKvC
Şuna yanıt olarak: Seller_Pp5YFSwDOZKvC adlı kişinin gönderisi

Hi @Jameson_Amazonits not eligible for investigations until 12/24, but it looks like they are re-counting it, Im not sure if you reached out on our behalf but if you did, thank you for your help.

10
user profile
Seller_fiRXBY1J0s4HP
Şuna yanıt olarak: Seller_Pp5YFSwDOZKvC adlı kişinin gönderisi

I sent a box to WBW2 1300 corporate way and it was returned not sure why. It was available for pickup and then returned this was an international shipment

November 5, 20246:05 amAvailable for Pickup,OLYPHANT, PA 18447

10
Yeni etkinlikler hakkında bildirim almak için bu tartışmayı takip edin
user profile
Seller_Pp5YFSwDOZKvC

WBW2 Warehouse Issue

Hello, I had a shipment which was delivered to WBW2 Warehouse on October 18, its over 1 month since it was delivered and only 678 of 3348 units. Even worse than that is they somehow counted the shipment wrong and I dont see any option to request a recount. Please help, as this is a restock of bestselling items to Amazon and they are currently out of stock. Further, I dont want the product to be received wrong which would result in Amazon customers receiving an incorrect SKUs.

99 görüntüleme
6 yanıt
Siparişleri Gönderme
Etiketler:INR (ürün teslim alınmadı)
10
Yanıtla
user profile
Seller_Pp5YFSwDOZKvC

WBW2 Warehouse Issue

Hello, I had a shipment which was delivered to WBW2 Warehouse on October 18, its over 1 month since it was delivered and only 678 of 3348 units. Even worse than that is they somehow counted the shipment wrong and I dont see any option to request a recount. Please help, as this is a restock of bestselling items to Amazon and they are currently out of stock. Further, I dont want the product to be received wrong which would result in Amazon customers receiving an incorrect SKUs.

Siparişleri Gönderme
Etiketler:INR (ürün teslim alınmadı)
10
99 görüntüleme
6 yanıt
Yanıtla
user profile

WBW2 Warehouse Issue

Seller_Pp5YFSwDOZKvC tarafından yazıldı

Hello, I had a shipment which was delivered to WBW2 Warehouse on October 18, its over 1 month since it was delivered and only 678 of 3348 units. Even worse than that is they somehow counted the shipment wrong and I dont see any option to request a recount. Please help, as this is a restock of bestselling items to Amazon and they are currently out of stock. Further, I dont want the product to be received wrong which would result in Amazon customers receiving an incorrect SKUs.

Siparişleri Gönderme
Etiketler:INR (ürün teslim alınmadı)
10
99 görüntüleme
6 yanıt
Yanıtla
6 yanıt
6 yanıt
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user profile
Jameson_Amazon
Şuna yanıt olarak: Seller_Pp5YFSwDOZKvC adlı kişinin gönderisi

Hi @Seller_Pp5YFSwDOZKvC,

Thank you for reaching out about this! I apologize for the frustration this has caused you.

Just to confirm, have you requested an investigation via the Contents tab of your shipment? If you haven't done so already, I would highly recommend doing so now. For more information on requesting an investigation, please read through this help page.

If this is not resolved after that investigation, please send me your shipment ID and any case IDs you have for this shipment. I'd be happy to take a look to see how I can help further!

Thanks again,

Jameson

10
user profile
Seller_Pp5YFSwDOZKvC
Şuna yanıt olarak: Seller_Pp5YFSwDOZKvC adlı kişinin gönderisi

Hi @Jameson_Amazonits not eligible for investigations until 12/24, but it looks like they are re-counting it, Im not sure if you reached out on our behalf but if you did, thank you for your help.

10
user profile
Seller_fiRXBY1J0s4HP
Şuna yanıt olarak: Seller_Pp5YFSwDOZKvC adlı kişinin gönderisi

I sent a box to WBW2 1300 corporate way and it was returned not sure why. It was available for pickup and then returned this was an international shipment

November 5, 20246:05 amAvailable for Pickup,OLYPHANT, PA 18447

10
Yeni etkinlikler hakkında bildirim almak için bu tartışmayı takip edin
user profile
Jameson_Amazon
Şuna yanıt olarak: Seller_Pp5YFSwDOZKvC adlı kişinin gönderisi

Hi @Seller_Pp5YFSwDOZKvC,

Thank you for reaching out about this! I apologize for the frustration this has caused you.

Just to confirm, have you requested an investigation via the Contents tab of your shipment? If you haven't done so already, I would highly recommend doing so now. For more information on requesting an investigation, please read through this help page.

If this is not resolved after that investigation, please send me your shipment ID and any case IDs you have for this shipment. I'd be happy to take a look to see how I can help further!

Thanks again,

Jameson

10
user profile
Jameson_Amazon
Şuna yanıt olarak: Seller_Pp5YFSwDOZKvC adlı kişinin gönderisi

Hi @Seller_Pp5YFSwDOZKvC,

Thank you for reaching out about this! I apologize for the frustration this has caused you.

Just to confirm, have you requested an investigation via the Contents tab of your shipment? If you haven't done so already, I would highly recommend doing so now. For more information on requesting an investigation, please read through this help page.

If this is not resolved after that investigation, please send me your shipment ID and any case IDs you have for this shipment. I'd be happy to take a look to see how I can help further!

Thanks again,

Jameson

10
Yanıtla
user profile
Seller_Pp5YFSwDOZKvC
Şuna yanıt olarak: Seller_Pp5YFSwDOZKvC adlı kişinin gönderisi

Hi @Jameson_Amazonits not eligible for investigations until 12/24, but it looks like they are re-counting it, Im not sure if you reached out on our behalf but if you did, thank you for your help.

10
user profile
Seller_Pp5YFSwDOZKvC
Şuna yanıt olarak: Seller_Pp5YFSwDOZKvC adlı kişinin gönderisi

Hi @Jameson_Amazonits not eligible for investigations until 12/24, but it looks like they are re-counting it, Im not sure if you reached out on our behalf but if you did, thank you for your help.

10
Yanıtla
user profile
Seller_fiRXBY1J0s4HP
Şuna yanıt olarak: Seller_Pp5YFSwDOZKvC adlı kişinin gönderisi

I sent a box to WBW2 1300 corporate way and it was returned not sure why. It was available for pickup and then returned this was an international shipment

November 5, 20246:05 amAvailable for Pickup,OLYPHANT, PA 18447

10
user profile
Seller_fiRXBY1J0s4HP
Şuna yanıt olarak: Seller_Pp5YFSwDOZKvC adlı kişinin gönderisi

I sent a box to WBW2 1300 corporate way and it was returned not sure why. It was available for pickup and then returned this was an international shipment

November 5, 20246:05 amAvailable for Pickup,OLYPHANT, PA 18447

10
Yanıtla
Yeni etkinlikler hakkında bildirim almak için bu tartışmayı takip edin