Lost all buybox at the same time for weeks!!!
Why are all of our products losing buybox, it's not a price problem, we have so many products, but lost all the buybox at the same time for about a week.
We cannot wait any longer for that! There are no sales for a week and we cannot afford that.
There is no reason for that, our account help is good, and there are no claims.
One of the Case ID: 17391837011 @Amazon
Thanks!
Lost all buybox at the same time for weeks!!!
Why are all of our products losing buybox, it's not a price problem, we have so many products, but lost all the buybox at the same time for about a week.
We cannot wait any longer for that! There are no sales for a week and we cannot afford that.
There is no reason for that, our account help is good, and there are no claims.
One of the Case ID: 17391837011 @Amazon
Thanks!
2 yanıt
Seller_p1a5FoAIrJ1cC
@Rose_Amazon
@Danny_Amazon
@Glenn_Amazon
@Jameson_Amazon
Michelle_Amazon
Hello @Seller_p1a5FoAIrJ1cC,
Thanks for reaching out. I have confirmed that Seller Support did reach out to the Featured Offer team who has confirmed that the Featured Offer is working as intended. I did review the ASIN that you provided in the case and see that your price is much higher than other sellers on the listing.
The Featured Offer is an offer for products that we display on a product detail page with the Add to cart button that customers can use to add items to their shopping carts. When one of your listed items appears in this way on a product page, we call it the Featured Offer (previously BuyBox).
There are two steps to selecting offers to feature. First, we determine a seller’s eligibility to participate in the Featured Offer. Second, we select compelling offers to feature from among this pool of eligible sellers. You may find this help page as it discusses how to improve your chances of becoming the Featured Offer.
Regards,
Michelle
