Deferred transactions pay, what if the payment fails after product is sent?
This newer "deferred transaction" thing makes no sense. My FBA product is shipped immediately, but Amazon is not sure if payment is good? What happens if the customer's payment does not complete? Will Amazon saddle me with the loss? I'm not even sure where or if I can see a report on failed payments and the results thereof to my account.
If Amazon wants to extend credit to its customers, shouldn't that remain between Amazon and the customer? Why am I financing this arrangement and why do I have to worry about doing extra work to audit the transactions?
Deferred transactions pay, what if the payment fails after product is sent?
This newer "deferred transaction" thing makes no sense. My FBA product is shipped immediately, but Amazon is not sure if payment is good? What happens if the customer's payment does not complete? Will Amazon saddle me with the loss? I'm not even sure where or if I can see a report on failed payments and the results thereof to my account.
If Amazon wants to extend credit to its customers, shouldn't that remain between Amazon and the customer? Why am I financing this arrangement and why do I have to worry about doing extra work to audit the transactions?
1 yanıt
TaylorR_Amazon
Hi @Seller_ctlHhuYQK8UHO, orders placed by customers on Amazon are typically subject to Delivery date-based reserve policies. Sales proceeds are reserved until we know the buyer received the order in the promised condition, and to ensure that you have enough funds to fulfill any returns, claims, or chargebacks.
Previously, sales proceeds withheld through Delivery Date-Based Reserves appeared as a lump sum amount "Account-Level Reserves" on your Payments Dashboard. This is now shown as deferred transactions so that you can know exactly which orders are subject to these policies and for how long they will be reserved. Hopefully, this will provide more transparency into the details of the reserves.
See the news announcement here: View your reserved payments in the new Deferred Transactions report.
