Search suppressed | Unit count and unit count type
We are selling a product that has an assortment of three different items and the unit count of this listing needs to show as a count. However, the listing is suppressed and when we tried to update it via feed file, we are getting errors with codes "90220 and 90244".
We checked the valid attributes and we know for sure we are uploading the correct values but to no avail.
Any assistance from the Amazon mods would be greatly appreciated as this issue has been ongoing for more than a week now.
Search suppressed | Unit count and unit count type
We are selling a product that has an assortment of three different items and the unit count of this listing needs to show as a count. However, the listing is suppressed and when we tried to update it via feed file, we are getting errors with codes "90220 and 90244".
We checked the valid attributes and we know for sure we are uploading the correct values but to no avail.
Any assistance from the Amazon mods would be greatly appreciated as this issue has been ongoing for more than a week now.
1 yanıt
Michelle_Amazon
Hello @Seller_D1Yfh7BUiOVgn,
Michelle at Amazon here. Do you have a Seller Support case that I can look at? If you don't have a case, please start here and let me know if you need help after they investigate. Ensure when you create a case that you provide all the information they need to investigate, including the batch ID, ASIN and product information you are trying to update. This will help expedite the investigation as they won't have to go back and ask you for this information. Once they have completed their investigation, if you still need help, please provide me with the case ID so I can take a look.
Regards,
Michelle
