NEED HELP FROM SUPPORT TEAM, INVENTORY MISSING
WE ARE NOT RECEIVING ANY HELP FROM THE CASES WE HAVE SUBMITTED TO THE SELLER SUPPORT TEAM. PLEASE, IF ANYBODY CAN ASSIST, AS THIS ISSUE HAS BEEN LINGERING FOR THE PAST 2.5 MONTHS.
Subject: Urgent: Request for Assistance with Excess Inventory Discrepancy
Dear Amazon Support Team,
We have previously communicated that the excess inventory is not reflecting accurately in the available or unavailable inventory within our account. This discrepancy needs to be addressed promptly, but unfortunately, we have not received the necessary assistance.
Despite multiple requests, we have received repetitive responses without any concrete resolution. It is essential that the inventory be updated promptly, as the Amazon warehouse currently possesses 75 units that are not reflecting in the system for the past 2.5 months.
This issue requires urgent attention, and we kindly request your immediate assistance in rectifying the inventory discrepancy. Your prompt action in this matter is highly appreciated.
11 yanıt
Jameson_Amazon
Hi @Seller_HqxqbYb33Bqvt,
I appreciate you reaching out on the Seller Forums about this! I'd be happy to take a further look into this situation to see how I can best help here.
Just to quickly confirm, have you followed the steps listed on this help page to reconcile your shipment? If you haven't done so already, I would highly recommend starting there.
Additionally, if you can please send me this shipment ID and your case IDs, that would be super helpful as I look into this a bit further.
Thanks so much,
Jameson
Seller_HqxqbYb33Bqvt
FBA17KC328BQ
for some reason I can't type numerical digits it says inappropriate languge.
case number one four seven six seven one seven eight six nine one
Seller_HqxqbYb33Bqvt
How long do I've to wait as no one is replying. I was told that someone will look into this issue but no one followed up.
