Brand Name Changed to Dycica
Hello,
Our brand name for ASIN B074T4KNFL was changed to Dycica. This product was listed with a brand name before the Brand Registry was established so it's not registered.
I tried several times to get help from seller support to no avail. Now, an overseas seller is selling under the listing we created & we are not allowed to sell our own product anymore. The case ids are 15905326071 & 15293698851.
Please help. Thanks!
@Dougal_Amazon@Jim_Amazon@JiAlex_Amazon
Brand Name Changed to Dycica
Hello,
Our brand name for ASIN B074T4KNFL was changed to Dycica. This product was listed with a brand name before the Brand Registry was established so it's not registered.
I tried several times to get help from seller support to no avail. Now, an overseas seller is selling under the listing we created & we are not allowed to sell our own product anymore. The case ids are 15905326071 & 15293698851.
Please help. Thanks!
@Dougal_Amazon@Jim_Amazon@JiAlex_Amazon
7 yanıt
Seller_VjBvL0NSR6pde
@Dougal_Amazon @Jim_Amazon @JiAlex_Amazon
Please help. Thanks!
Manny_Amazon
Hello @Seller_VjBvL0NSR6pde,
Thanks for posting to the Forums. I've gone ahead and contacted my partner team and requested their assistance with reviewing this issue for you. I'll follow up as soon as I hear back from the team.
Regards,
- Manny
