Wise Card Statement Not Available
My account got deactivated and I was requested to have a virtual identity verification. The call was made and everything was provided including Company documents ID Documents and Bank Statement. But at the end he asked for Credit or Debit Card Statement. My Bank Account is Wise and they only provide account statement not Card Statement. So what should I do. I provided them the account statement but they want Card Statement which was attached.
Wise Card Statement Not Available
My account got deactivated and I was requested to have a virtual identity verification. The call was made and everything was provided including Company documents ID Documents and Bank Statement. But at the end he asked for Credit or Debit Card Statement. My Bank Account is Wise and they only provide account statement not Card Statement. So what should I do. I provided them the account statement but they want Card Statement which was attached.
2 yanıt
Stevie_Amazon
Greetings @Seller_YxgyGG1RgRmQk,
Thank you for providing this information about your account and situation.
From what I can see, Wise should provide you with a card statement if you have a card with them. Have you contacted their support and requested this information? Is there any type of report you can generate on your Wise account to show the transactions made by the card? This is crucial information as it has been requested by the team to complete your verification.
If there was any communication sent after the interview, with this specific request, please feel free to provide it within this thread (after removing personal information), so the forums community and I will be able to best support you. I suggest providing exactly what was requested by the interviewer or communication sent.
All the best,
Stevie
