Close my account
Hello, for about 6 months I have been trying to close my Amazon account but it has not been possible, it won't let me do this process anywhere, I need help because it keeps charging me and I want to cancel this NOW
Close my account
Hello, for about 6 months I have been trying to close my Amazon account but it has not been possible, it won't let me do this process anywhere, I need help because it keeps charging me and I want to cancel this NOW
3 yanıt
Seller_7LrAV0m5llaI7
To stop the monthly account fee charges, all you have to do is change to an individual status account, instead of a professional account. The change will take effect at the next billing cycle.
Seller_OvL8C4BJWiuS9
If your account has any violations, you cannot close it. Not sure if you can downgrade to the individual if your account was deactivated or suspended.
Atlas_Amazon
Hello @Seller_f9n2mAMaTve0J
Thank you for the information provided regarding the request to close your account. I understand that you have been attempting to take this action for about six months. What is the current status of the account? If it is currently deactivated, then you may be unable to request account closure. Please provide more information on where the account is and what information may have been requested.
You mention wanting to prevent the fees, what selling plan are you currently on? If you are on the professional plan, then you will be charged the fee associated. However, if you are on an individual plan, we would recommend looking through the account to determine where the charges are located. Have you checked the payments report as of now?
Please continue to refer to this thread with any questions or updates that you have on the situation.
Best,
Atlas
