your account has been deactivated
Hi everyone,
It's been almost 2 months since I am trying to activate my account and this is what I receive:
Thank you for submitting your appeal. We have received your submission but do not have enough information to reactivate your account at this time.
There is not any explanation why my documents are not getting accepted.
I think they are not even having a look at my documents.
Does anyone know how can I resolve this?
your account has been deactivated
Hi everyone,
It's been almost 2 months since I am trying to activate my account and this is what I receive:
Thank you for submitting your appeal. We have received your submission but do not have enough information to reactivate your account at this time.
There is not any explanation why my documents are not getting accepted.
I think they are not even having a look at my documents.
Does anyone know how can I resolve this?
19 yanıt
Micah_Amazon
Hello @Seller_K40waYeoH9igI,
Thank you for reaching out. My apologies on the frustration that this has caused. Why was your account deactivated? Would you please provide more information as well as the requested documents?
Looking forward to your response.
Cheers,
Micah
Micah_Amazon
Hey @Seller_K40waYeoH9igI,
Thanks again for your patience. I also wanted to provide the following information that may help your situation. To maintain a trusted store for buyers and sellers, we need to verify the information that you provided during registration. Here you can find information on the global seller identity verification process and the documents that you have to provide to create and verify your selling on Amazon account.
Can you also provide a seller support case ID I can review as well.
Looking forward to your response.
Cheers,
Micah
