PAYMENT ISSUES ACCOUNT LEVEL RESERVE TAKEN OUT AS EXPENSE
@Connor_Amazon
This is regarding to the request as tag back several weeks ago. We've try numerous time to contact Amazon customer service about the payment in account level reserve taken out as expense. We've not received our payout since January 2023. We are still continue with this issues since. We are very discourage on continuing to sell on amazon. There was over 70K in account level reserve that has not been payout and simply just taken away from us with no explanation or reason.
Case log
15881899681
15836337161
15751577511
13701547851
13648584491
we were blocked from getting account acccess
new case log
16483309941
PAYMENT ISSUES ACCOUNT LEVEL RESERVE TAKEN OUT AS EXPENSE
@Connor_Amazon
This is regarding to the request as tag back several weeks ago. We've try numerous time to contact Amazon customer service about the payment in account level reserve taken out as expense. We've not received our payout since January 2023. We are still continue with this issues since. We are very discourage on continuing to sell on amazon. There was over 70K in account level reserve that has not been payout and simply just taken away from us with no explanation or reason.
Case log
15881899681
15836337161
15751577511
13701547851
13648584491
we were blocked from getting account acccess
new case log
16483309941
8 yanıt
Connor_Amazon
Hi @Seller_Rq5j2AZkQiMwZ
I do see that you had a disbursement go through today on this account, however I am not able to see 70K in your reserve across your marketplaces.
Do you have a second account or can you send a screenshot of the balance page with the store name, that will really help me.
Thank you,
Connor
