Premium A+ content not granted despite meeting all eligibility criteria
We met all the eligibility criteria for Premium A+ content 2 months ago, but we still haven't been granted access.
- Our brand is registered with Amazon Brand Registry.
- All ASINs within our A+ Content Manager have a published Brand Story.
- We have more than 5 A+ Content project submissions in “Approved” status within the past 12 months.
We've been waiting for about 2 months, but there's still no sign of the Premium A+ Content banner within the A+ Content Manager.
We've opened tickets with Seller Support, but they just reiterate the eligibility requirements, which we've already met.
Can someone please help to get us enabled for Premium A+ Content?
Premium A+ content not granted despite meeting all eligibility criteria
We met all the eligibility criteria for Premium A+ content 2 months ago, but we still haven't been granted access.
- Our brand is registered with Amazon Brand Registry.
- All ASINs within our A+ Content Manager have a published Brand Story.
- We have more than 5 A+ Content project submissions in “Approved” status within the past 12 months.
We've been waiting for about 2 months, but there's still no sign of the Premium A+ Content banner within the A+ Content Manager.
We've opened tickets with Seller Support, but they just reiterate the eligibility requirements, which we've already met.
Can someone please help to get us enabled for Premium A+ Content?
5 yanıt
Seller_QQtHg5N7hPrkb
Reach out via Brand Registry Support or a dedicated account manager if available.
Seller_cNZ9113N35xTq
Bump if anyone has any recommendations or help on this issue i would greatly appreciate it!
Seller_cNZ9113N35xTq
@Glenn_Amazon @Rose_Amazon @Sandy_Amazon @Cooper_Amazon Can you please forward this on to the A+ Content Support team?
Michelle_Amazon
Hello @Seller_cNZ9113N35xTq,
Thanks for reaching out. I have reviewed your ability to create Premium A+ content and I have verified that your account has the ability to create Premium A+. You can confirm that here.
Wishing you the best in your sales!
Michelle
