How to deal with an ASIN being removed for a product safety concern?
Hi all, I was selling an ASIN that was completely removed from Amazon today. The listing had multiple other sellers on it as well as Amazon and has been selling for a couple years at least with over 60-70k+ sales a month. I received an email today stating:
"We removed all listings for the above referenced products you have offered for sale on Amazon.com due to a product safety concern. This action has been taken because our Product Safety team has reviewed the matter and determined that the product listed above may present a substantial product hazard to our shared customers."
How can I go about actually addressing this issue considering I'm not the brand owner? Do I wait for the brand themselves to deal with this issue since they are a massive brand and Amazon sells their products as well?
Thank you.
How to deal with an ASIN being removed for a product safety concern?
Hi all, I was selling an ASIN that was completely removed from Amazon today. The listing had multiple other sellers on it as well as Amazon and has been selling for a couple years at least with over 60-70k+ sales a month. I received an email today stating:
"We removed all listings for the above referenced products you have offered for sale on Amazon.com due to a product safety concern. This action has been taken because our Product Safety team has reviewed the matter and determined that the product listed above may present a substantial product hazard to our shared customers."
How can I go about actually addressing this issue considering I'm not the brand owner? Do I wait for the brand themselves to deal with this issue since they are a massive brand and Amazon sells their products as well?
Thank you.
2 yanıt
Seller_4zBzdtgCyS9EI
there is nothing to be done. Once Amazon doubled down on closing listings they themself sell, you will NEVER get it reinstated.
Bryce_Amazon
Greetings @Seller_wnmMv1gzcTOrh,
Have you reached out to Seller Support in regards to this listing? They may be able to give you a more thorough answer. If so, please let me know the case ID number and I will review to see if there is any additional information I can pass to you.
- Bryce
