Hello @Seller_gwtvD51rWpkPH,

Thank you for posting concerns with your account here on the forums.

Seller_gwtvD51rWpkPH

my account is deactivated and i was directed a video call verification. but there is no link provided in performance notification to schedule a video call.

Gönderiyi görüntüle

I see that you have been asked to complete a video verification call and you are concerned that there was not a link provided to schedule a time. I understand that not having a clear path to get this addressed can be confusing so I would like to learn more and offer assistance during this process.

So that I can understand all the details and provide the best support, I will need more information. Can you please post the notification you are referring to here in this thread? I will also need a case ID from your account. Once I receive this information, I will be able to work with the appropriate teams to lean what may have gone wrong and what is required to get this resolved.

I look forward to your response. The forums community and i are here to support you.

Wishing you the best,

LeviDylan