Vine Review Removal
Hi folks,
In March, I sent two units of my product to Vine for the review. I received one review within a week or so, and received the second 5-star vine review a week or so after that; however, it was removed after only a few days. I contacted Seller Support, they took lot of time and eventually suggested me to contact community-help@amazon.co.uk which I did but never ever received a reply from them - I followed up 4-5 times since March but in vain.
For Gods sake, this review was authentic and crucial to the visibility and credibility of my product, and why would they even remove it when they gave it and had the product for free!!!
Could anyone kindly clarify why this Vine review could have been removed OR what can be done to restore it?
Warm regards,
The Valley Treasure
Vine Review Removal
Hi folks,
In March, I sent two units of my product to Vine for the review. I received one review within a week or so, and received the second 5-star vine review a week or so after that; however, it was removed after only a few days. I contacted Seller Support, they took lot of time and eventually suggested me to contact community-help@amazon.co.uk which I did but never ever received a reply from them - I followed up 4-5 times since March but in vain.
For Gods sake, this review was authentic and crucial to the visibility and credibility of my product, and why would they even remove it when they gave it and had the product for free!!!
Could anyone kindly clarify why this Vine review could have been removed OR what can be done to restore it?
Warm regards,
The Valley Treasure
2 yanıt
Seller_QuM1AZgzfU9x4
There are lots of reasons a customer review may be removed, even if it's from Vine.
Amazon though are unlikely to give a specific reason and it's doubtful you'll see that review again.
Manny_Amazon
Hi @Seller_yAbe6dHPDkyuw,
Thanks for posting here. In instances of appealing reviews, you can report it to the Amazon Community team using the new information I've provided in 🚨[Process Update] - Reporting Product Reviews🚨.
If you have submitted via the method above and haven't heard back in 3-5 business days, please let me know of your case ID and I'll look into escalation options.
Regards,
- Manny
