No featured offer available FBM
Hi everyone,
I’m facing a serious issue where all of my FBM listings are not getting the Featured Offer, even though I’ve done everything right. I’ve kept my prices competitive, offered fast shipping, provided excellent customer service, ensured product authenticity, and maintained a clean account with no chargeback issues. Despite all of this, my FBM listings never get the Featured Offer.
Because of this, FBM sales have been extremely low for a long time, even though my FBA sales are doing fine. I’ve also noticed that my FBM ads aren’t getting any impressions, even though I’m using suggested bids and following every best practice Amazon provides.
I’ve created several cases with Seller Support, but every time I escalate the issue, they just give me the same template responses and tell me not to worry about it. But this isn’t a minor issue! My FBM sales have been suffering for a long time, and it’s clear something is wrong.
Has anyone else experienced this? Any real solutions beyond what Amazon’s generic support replies say?
I’d really appreciate any advice!
No featured offer available FBM
Hi everyone,
I’m facing a serious issue where all of my FBM listings are not getting the Featured Offer, even though I’ve done everything right. I’ve kept my prices competitive, offered fast shipping, provided excellent customer service, ensured product authenticity, and maintained a clean account with no chargeback issues. Despite all of this, my FBM listings never get the Featured Offer.
Because of this, FBM sales have been extremely low for a long time, even though my FBA sales are doing fine. I’ve also noticed that my FBM ads aren’t getting any impressions, even though I’m using suggested bids and following every best practice Amazon provides.
I’ve created several cases with Seller Support, but every time I escalate the issue, they just give me the same template responses and tell me not to worry about it. But this isn’t a minor issue! My FBM sales have been suffering for a long time, and it’s clear something is wrong.
Has anyone else experienced this? Any real solutions beyond what Amazon’s generic support replies say?
I’d really appreciate any advice!
5 yanıt
Seller_fB2nxoBIU8O2b
Case ID 17405142491 @Danny_Amazon @Cooper_Amazon @Michelle_Amazon @Rose_Amazon @Steve_Amazon @Quincy_Amazon @Micah_Amazon @Nano_Amazon @Glenn_Amazon @Tatiana_Amazon @Danika_Amazon @Jameson_Amazon @Michelle_Amazon @Blake_Amazon @Rose_Amazon @Manny_Amazon
Cooper_Amazon
Good Evening @Seller_fB2nxoBIU8O2b,
I wanted to check in on this thread as I took a look at CASE ID 17405142491 and they mentioned a few of your ASINs were set to "Inactive" making them ineligible for the Featured Offer. They also mentioned that "reactivating your account is another essential step to resolve your featured offer inquiry."
Please review the information shared above and in the CASE ID 17405142491 to take the appropriate steps to become Featured Offer Eligible and let us know if you have any questions.
Have a great rest of your evening!
Sincerely, Cooper_Amazon
Seller_G18unLJ4bAdPR
Hi, I am facing the exact same issue. Kindly guide if your issue is resolved and how?
Seller_yJnrewXLWbSoP
I feel like it’s a way to have you do FBA. Doesn’t seem fair..
