I tried to cancel account
discussion.A few months ago I canceled,my account. Or atleast that's what I tought so, I tried for about 2 weeks and I notice it wasn't for me. So I canceled the account and erased it from my phone. Then I got charged two more times after. I tried to fix the problem but no one seem to help me.is hard to get some costumer service when is about canceling accounts. And I got a email a few weeks back,I dont know if the debt is piling up but im not gonna pay for a service im not using,what do I do?
I tried to cancel account
discussion.A few months ago I canceled,my account. Or atleast that's what I tought so, I tried for about 2 weeks and I notice it wasn't for me. So I canceled the account and erased it from my phone. Then I got charged two more times after. I tried to fix the problem but no one seem to help me.is hard to get some costumer service when is about canceling accounts. And I got a email a few weeks back,I dont know if the debt is piling up but im not gonna pay for a service im not using,what do I do?
1 yanıt
Nano_Amazon
Hello @Seller_CO3vmqoJG8pQq
Thanks for reaching out the Amazon Forums.
These are the steps to take before closing your seller account:
- Fulfill any outstanding orders.
- Wait 90 days after your last sale to ensure the A-to-z Guarantee claims period is honored.
- Wait until you have a zero balance in your account (your next disbursement or charge date).
- Resolve all of your transactions with buyers, including issuing any necessary refunds.
- Confirm that your bank account information on file is up-to-date to receive a final payment.
- Check your Performance notifications to make sure that all the reasons for your account's suspension have been resolved and your account is restored.
For additional information, you can visit the "Close your seller account“ help page.
Feel free to contact Seller Support if you need guidance in the process.
Nano
