Tax Interview Additional Document Submission Error - Case ID 14850118531
Dear Amazon Community Manager @CR_Amazon
Hope this message finds you well. I'm facing a persistent error while submitting required supporting documents on my tax Interview application, detailed in Case ID 14850118531. Despite multiple attempts and conflicting responses, the issue persists. I receive error message with text:
"We are sorry! an error occured when we tried to process your request. Rest assured, we're working to resolve the problem as soon as possible. We appologize for the inconvenience. Please return to the source page."
I am trying to submit correct document type and size. Could the relevant team in Seller Central review this issue and details as per my recent support requests in submitted case and advise on rectifying the error? I'm eager to proceed with the submission process promptly to regain full access to my account.
Thank you very much.
Tax Interview Additional Document Submission Error - Case ID 14850118531
Dear Amazon Community Manager @CR_Amazon
Hope this message finds you well. I'm facing a persistent error while submitting required supporting documents on my tax Interview application, detailed in Case ID 14850118531. Despite multiple attempts and conflicting responses, the issue persists. I receive error message with text:
"We are sorry! an error occured when we tried to process your request. Rest assured, we're working to resolve the problem as soon as possible. We appologize for the inconvenience. Please return to the source page."
I am trying to submit correct document type and size. Could the relevant team in Seller Central review this issue and details as per my recent support requests in submitted case and advise on rectifying the error? I'm eager to proceed with the submission process promptly to regain full access to my account.
Thank you very much.
13 yanıt
Seller_A0Cpqirm3OfvB
I have created a separate case - Case ID: 14879836991 - as I was told by support on previous case that they can not help due to request not being related to seller identity verification or related processes. I seek technical assistance to get past this error and sucesfully submit rewquired documents.
Please can an Amazon Community Manager look at this case and activate a technical team to check the error issue.
Thank you very much!
Rose_Amazon
Hi @Practical_Positive,
Thanks for the post and case id. I will review your case and respond back to you.
Thanks in advance for your patience.
Rose_Amazon
