Greetings @Seller_7vYoCwm02MRey,

Nikki here to help you with.

I apologize for the delay in responding to you here at the Seller Forums. Our team of moderators are constantly working to address all inquiries as soon as we can.

Seller_7vYoCwm02MRey

I have tried to contact amazon team via email inbound-appeals regarding the case of providing proof of supply with ASIN that is not in our store, not in inventory ever. Please help me see if there is a mistake here

Gönderiyi görüntüle

Thank you for contacting us!

I would recommend that instead of reaching out to the team via email at inbound-appeals, you create a new case directly with Seller Support. To do this, please navigate to your Seller Central page and click on the "Help" link located in the top right corner.

Once you've created the new case, could you please share the case ID with us? That will allow us to follow up on the issue and provide any necessary assistance.

By creating the case through Seller Support, you'll be able to get your concern addressed more efficiently. Please let me know if you have any other questions as you work through this process.

The forums community and I are committed to assisting you. Feel free to share how we can support you moving forward.

I wish you all the best,

Nikki