So many Product and Food Safety Violations recently
I'm experiencing the same issue like so many others where my best selling ASIN was taken down due to "Product and Food Safety Violation." No notice. No reason given.
Amazon seller support told us on the phone that "lithium ion batteries cannot be sold on Amazon."
If this is the case, then why is there an entire Browse Node dedicated to such products?
https://www.amazon.com/b?node=10112773011&ref=sr_nr_n_4
So many Product and Food Safety Violations recently
I'm experiencing the same issue like so many others where my best selling ASIN was taken down due to "Product and Food Safety Violation." No notice. No reason given.
Amazon seller support told us on the phone that "lithium ion batteries cannot be sold on Amazon."
If this is the case, then why is there an entire Browse Node dedicated to such products?
https://www.amazon.com/b?node=10112773011&ref=sr_nr_n_4
4 yanıt
Levi_Dylan_Amazon
Hello @Seller_1zC3MvAa8NXfH,
Thank you for reaching out on the forums.
I see that you are concerned with recent listing restrictions due to safety violations as this is impacting your business. I know that receiving no details about the restrictions can be frustrating, so I would like to review your situation.
Can you please provide me with the affected ASINs and their relevant case IDs? This way, I can work with our teams to better understand why this has occurred.
I look forward to your response. The forums community and I are here to support you.
Wishing you the best,
LeviDylan
Seller_2Ns0S4U2QMlzM
I have encountered the same issues, and I am also confused about "lithium ion batteries cannot be sold on Amazon," but there are tons of Lithium-ion batteries or products including these types of batteries selling on Amazon.
I hope Amazon can clarify this and give us fair treatment.
