Hello

Thanks for contacting Amazon Forums. Just to be clear, you are asking for the account manager services, and how can you get them? If that's the case, please visit: Strategic Account Services Account Management Program Terms

If you already have the service and you are not able to contact your dedicated account representative, here are a few suggestions that may help you connect with your account manager:

• Check your account contact details: Ensure the contact information Amazon has on file for your account manager is up-to-date. This includes their name, email, and phone number.
• Try different communication channels: In addition to email, consider reaching out to your account manager via phone or by requesting a meeting through Seller Central.
• Escalate through Seller Support: If you're still unable to reach your account manager directly, you can contact Amazon Seller Support and request assistance in connecting with your dedicated account representative.

Please let me know if you have any other questions or if there's anything else I can do to help you connect with your account manager or access the support you need.

Nano