Greetings @Seller_ykDow0VKXp9PY,

Thank you for using the Forums to obtain help with account status rating/ classification. We are here to help you!

The Account Status Classification indicates the risk of your seller account being deactivated due to non-compliance with the policies.

In summary, the Account Status Classification works as follows: all new sellers start with 200 points. Points are deducted for policy violations, with values ranging from 2 to 8 points per violation, depending on the severity. Critical violations bring the score down to zero. Repeated violations of the same policy can double the negative point value. Points are added for every 200 successful orders in the last 180 days. The formula and point values may change in the future, and sellers will be informed about any changes.

This system aims to motivate sellers to maintain compliance with the platform's policies, as repeated violations can lead to account deactivation. The gradual point system allows sellers to understand their standing and take corrective actions before facing more severe consequences. The flexibility to adjust the formula and point values enables the platform to adapt to evolving circumstances and seller behavior. Overall, this classification mechanism seeks to promote a healthy seller ecosystem by encouraging responsible practices.

Please visit the page Account Health Rating: Frequently Asked Questions for more information.

Thank you again for contacting us! The forums community and I are committed to assisting you. Feel free to share how we can support you moving forward.

I wish you all the best,

-Roxy