Product Compliance Review Takes More Than 45 Days, Still Waiting
We submitted the documents on May 14th on the compliance dashboard. However, it is July 2nd today and more than 45 days have passed, we still haven't received any reply from Amazon. This has far exceeded the review time. We also sent messages in its original cases, but still no answers. What's worse, our products became stranded inventory and the auto removal date is coming soon. We tried to contact seller support and account specialist to get assistance, but it doesn't work. Is there a way that we can contact the compliance team directly? We really want to sell the products on Amazon ASAP. Anyone can help us?
Product Compliance Review Takes More Than 45 Days, Still Waiting
We submitted the documents on May 14th on the compliance dashboard. However, it is July 2nd today and more than 45 days have passed, we still haven't received any reply from Amazon. This has far exceeded the review time. We also sent messages in its original cases, but still no answers. What's worse, our products became stranded inventory and the auto removal date is coming soon. We tried to contact seller support and account specialist to get assistance, but it doesn't work. Is there a way that we can contact the compliance team directly? We really want to sell the products on Amazon ASAP. Anyone can help us?
12 yanıt
Seller_ZJQVI4Ju01EmE
Seller_ZJQVI4Ju01EmE
PLEASE HELP ME @Michelle_Amazon@Manny_Amazon
@Yokie_Amazon@Cooper_Amazon @CR_Amazon@LeviDylan_Amazon @Nano_Amazon Hi, dear Amazon team member, could you please help me solve this problem? Because the auto-removal date is July 19th, and the date can't be extended. However, no answers from compliance team since we submitted the requested documents on May 15th, so we really need solve this problem before the auto-removal date.
Seller_ZJQVI4Ju01EmE
Manny_Amazon
Hello @Seller_ZJQVI4Ju01EmE,
I'm sorry for the delays with your compliance reviews. Please share your case IDs related to these and I'll look into investigating in more detail.
Thanks,
- Manny