Nevada restriction for compression socks
Hello,
As usual, we are combatting our socks getting incorrectly caught up in the pesticide algorithm. As we appeal each one, I am receiving denial of appeal because compression socks of 20mmHg or higher can only be bought with a prescription in Nevada. If I go back and look at the ASIN in account health, the issue is still listed as the item being a pesticide.
Has anyone else heard of this Nevada thing? It appears to be legit but there are TONS of listings for 15mmHg - 20mmHg stockings. And many for 30mmHg as well. I guess I am confused as to whether this is a pesticide issue or a Nevada law issue. Any insight is welcome.
Nevada restriction for compression socks
Hello,
As usual, we are combatting our socks getting incorrectly caught up in the pesticide algorithm. As we appeal each one, I am receiving denial of appeal because compression socks of 20mmHg or higher can only be bought with a prescription in Nevada. If I go back and look at the ASIN in account health, the issue is still listed as the item being a pesticide.
Has anyone else heard of this Nevada thing? It appears to be legit but there are TONS of listings for 15mmHg - 20mmHg stockings. And many for 30mmHg as well. I guess I am confused as to whether this is a pesticide issue or a Nevada law issue. Any insight is welcome.
6 yanıt
Stevie_Amazon
Greetings @Seller_KnT0YPZqr9AaE,
I hope you're enjoying the weekend thus far! Thanks so much for posting here.
"As usual, we are combatting our socks getting incorrectly caught up in the pesticide algorithm. As we appeal each one, I am receiving denial of appeal because compression socks of 20mmHg or higher can only be bought with a prescription in Nevada. If I go back and look at the ASIN in account health, the issue is still listed as the item being a pesticide."
I see you have concerns regarding your listing being removed due to potentially violating a restricted products policy regarding pesticides.
Sometimes, when there are specific keywords related to pesticides or any phrases related to pesticide claims used without intending to implicate this policy or product type then the applicable Amazon policies in addition to local, state, federal laws and regulations. Products that make any antimicrobial, antifungal, antibacterial, or other pesticide claim (for example, products marketed to disinfect, repel insects, remove allergens, or prevent bacteria) may be considered pesticides or pesticide devices under EPA regulations. For more information, go to the EPA's Pesticides page.
What information do you have on your product detail page? Are there any phrases like:
- Prevents, blocks, removes, neutralizes, or controls bacteria or other pests
- Sanitizes, disinfects, or sterilizes
- Resists mildew
- Removes or prevents mold
You will want to go through the product detail page, listing information, claims on the product itself, or in the images of your listing. If there are any of these claims or keywords in your listing, you will want to remove them prior to submitting an appeal.
Alternatively, if there are no claims or keywords you will want to provide pictures of your item from all sides and include the packaging. You will also want to include any instructions or inserts for the product. This will be provided via a case submission within the appeal button to the right of the policy violation.
Let me know if you have any further questions or relevant information.
All the best,
Stevie.
Seller_KnT0YPZqr9AaE
@Stevie_Amazon
Thanks for the info. We are very familiar with the pesticide thing and know all the words that trigger it.
What we don't know about is the Nevada law and Amazon saying that they are going to remove all socks with compression at or above 20mmHg.
Atlas_Amazon
Hello @Seller_KnT0YPZqr9AaE
"What we don't know about is the Nevada law and Amazon saying that they are going to remove all socks with compression at or above 20mmHg."
Thank you for the added information. To clarify, the ASIN was pulled down for a pesticide concern, and now our team is stating that the product is restricted under Nevada law.
While we cannot provide a direct link here, we do encourage you to review the law surrounding pressurized stockings as a mercury rating of 20mmHg or higher will require a prescription in Nevada. If your product has a rating of 20mmHg or higher, you will not be able to reinstate this listing.
If you have any other details or information that you would like to share, we do encourage you to provide it to this thread.
Best,
Atlas
Seller_KnT0YPZqr9AaE
@Atlas_Amazon are all pressurized stockings between 15mmHg and 20mmHg going to be removed? There are so many thousands offered by tons of sellers. I'm just wondering if other sellers are beginning to experience this issue or if it is unique to us. While we don't offer 30mmHg stockings, there are still a ton available.
Seller_AALpV8cPm3TbE
Im in the process of attempting to list a 20-30 mmHg compression sock and am coming up against some errors in listing my product as well. I'm hoping to hear from an Amazon rep on this topic.
Atlas_Amazon
Hello @Seller_KnT0YPZqr9AaE
"are all pressurized stockings between 15mmHg and 20mmHg going to be removed?"
"If your product has a rating of 20mmHg or higher, you will not be able to reinstate this listing."
As mentioned, the policy is that any pressurized stocking that has a rating of 20mmHg or higher should be restricted for sale on our platform. If your product is above this threshold, then we would recommend removing the listing as it would be in violation of our policy. If your product is under this threshold, we would advise on providing any documentation you have to our team to show the products compliance.
Any other questions or concerns that you have should be provided to this thread for support. Additionally, @Seller_AALpV8cPm3TbE if you are experiencing issues with your listing, we would encourage you to create a thread with the relevant information so our team can review your specific situation.
Best,
Atlas
