Hello @Seller_0kFA4472TnI4s,

Thank you for posting your concerns with your account deactivation.

Seller_0kFA4472TnI4s

My account was deactivated amazon asked me to upload utility bill while all utility bills was on my moms name I uploaded one of them after talking to amazon service providers. Now they suspended account due to section 3 and fraud and violation of policies

Gönderiyi görüntüle

Typically when it comes to any type of account verification we will require ALL documents provided to be in your name if you are the account owner, and used your information to register the store. We will not accept any documents in someone else's name even if they are at the same address, this is due to the documents verifying that individual, not you thus it would be an invalid submission.

Please review our seller identity verification help page for more information surrounding your requirements when it comes to providing a utility bill. I would advise obtaining a utility bill in your name to meet our requirements listed. You additionally mentioned this was associated to a section 3 and concern of fraud, can you provide your deactivation notice? Additionally where you requested for information related to the business, or inventory? If your notice inquired about your business, and listings you will also need invoices and a letter of authorization for all products and brands listed, including if they never sold.

The forums community and I are here to support you. Please let us know how we can help you from this point forward.

Emet.