Compliance Review Taking More than a month!!
I need to reach out to the Compliance team to follow-up on a request which I have submitted on 5/15/2024. They told me it'd only take 3-5 days for Compliance team to review but it's been over 30 days+. I need a path forward and cannot continue waiting.
Case ID: 15278104841
Case ID: 15315908231
I have not heard back, if you can help me escalate this that would be wonderful.
Please help. I have been stuck for many many weeks.
Seller support is asking me to call Account Health Specialist because they do not deal with compliance requests. Account Health Specialist is asking me to call Seller support because they also do not work on compliance requests.
Please help me escalate this issue to the right people who can get this going. Appreciate it.
Compliance Review Taking More than a month!!
I need to reach out to the Compliance team to follow-up on a request which I have submitted on 5/15/2024. They told me it'd only take 3-5 days for Compliance team to review but it's been over 30 days+. I need a path forward and cannot continue waiting.
Case ID: 15278104841
Case ID: 15315908231
I have not heard back, if you can help me escalate this that would be wonderful.
Please help. I have been stuck for many many weeks.
Seller support is asking me to call Account Health Specialist because they do not deal with compliance requests. Account Health Specialist is asking me to call Seller support because they also do not work on compliance requests.
Please help me escalate this issue to the right people who can get this going. Appreciate it.
0 yanıt
Seller_kIukTwdhvntAp
You appear to be 'math challenged.'
"Compliance Review Taking More than a month!!"
"follow-up on a request which I have submitted on 5/15/2024......... but it's been over 30 days+."
Today is June 1st so it is (at worst) SIXTEEN DAYS from 5/15.
About that 3-5 days part---------------
EVERYTHING is backed up due to all the suspensions for people that simply can't be bothered to read any rules as well as other changes that they have made regarding ‘generic’ product rules.
Amazon time is not anything close to what the rest of the world recognizes as a time frame. That (insert a number) of hours used so often by Amazon can be anywhere from three days to three weeks or even longer.
For Brand Registry three weeks is getting pretty close to resolution time in MOST cases though some take even longer.
Honestly if anything less than two to three weeks is 'too long for waiting' you are going to have a very stressful AND disappointing time on Amazon.
They are well known for making a snail look fast.
Sit back, relax, and study Seller U so your next message is not “please help with my Section 3 suspension” IF the account hasn't already been suspended.
If it has, find the suspension notice and POST THAT but remove all personal information first.
Anyone answering will need to see what wording they used and what they are asking for.
If it is a Section 3 violation for dropshipping anyone responding needs to see the language to determine if it included the 'death sentence' wording.
Were there other issues such as IP violations, RA, OR, you used a Virtual Assistant and they 'helped' you with paperwork and forged documents?
NOTE -- If it was for IP, RA, OA or dropshipping you will NOT get the products or the money in your account back because you have no chain of custody and proof of authenticity.
AND, it’s a weekend and all the MODS are off partying.
CR_Amazon
@Seller_xgFk9HM01ZmfZ
Hello there, my name is CR. This appears to be a duplicate thread to the one you have already created for this issue here.
Please only create one thread per question as it can create confusion and duplicate work for the Support Staff. Additionally creating multiple threads on the same topic could be seen as spam on the forums and go against forums guidelines.
I will be closing out this thread in order to avoid duplicative work. Any additional updates will be provided on the original post here.
CR_Amazon
