Missing Shipment Case Pending Action For 11 Months
Dear Amazon,
I have a missing shipment that shows it was delivered to Amazon worth about $5000. I first submitted the case in March 2024 and since have submitted about 10 cases and many follow ups. The cases all still show pending action by Amazon. Can you please help?
Original case is 14917875771. Shipment ID FBA17P0NK34X.
Other cases 16637005131, 16461841311, 16022031561, 15919698691, 15842938171, 15772242201, 14917875771.
Thanks!
@Cooper_Amazon@Christine_Amazon
Missing Shipment Case Pending Action For 11 Months
Dear Amazon,
I have a missing shipment that shows it was delivered to Amazon worth about $5000. I first submitted the case in March 2024 and since have submitted about 10 cases and many follow ups. The cases all still show pending action by Amazon. Can you please help?
Original case is 14917875771. Shipment ID FBA17P0NK34X.
Other cases 16637005131, 16461841311, 16022031561, 15919698691, 15842938171, 15772242201, 14917875771.
Thanks!
@Cooper_Amazon@Christine_Amazon
6 yanıt
Seller_aNryBfYO3DTmL
They are ignoring me too lol
Seller_ub4WxIKg6Pwx1
Still waiting for a reply... Please help ASAP Amazon. Thanks
Bryce_Amazon
Good news! The escalation team got back to me and let me know they have created a new case to work with you on this issue! Please check your case log for 17065358231, and reply to them there. Let me know if you have any additional issues.
- Bryce