Hello Xincheng Li,

Amazon recently sent you an email requesting information to verify your account. Amazon needs to verify the identity of NEWCITY or your payments may remain on hold. Acceptable types of identity documentation include official government issued documentation, such as articles of incorporation or a business registration extract. Please note your document must include date of expiry if applicable, or it cannot be processed.

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Thank you,

Amazon

Reference Number: dad29005

There is nothing wrong with my account, no violations. But the funds have been reserved for a long time and have not been released. I submitted my ID information, business license, articles of incorporation, and credit card statements. But have not gotten a response. I need this money urgently now and have reserved a lot of funds which is very important to me. (Not only were the funds set aside for the U.S. set aside, but also for Canada.）I hope the Amazon team will reply to my current situation. Because of this money being set aside, it has made all my household expenses very difficult and I am borrowing on my mortgage and car loan. My wife often quarrels with me. I hope to be able to help me. Thank you very much.