Original Word Mark Denied, Design Mark in Different Class Denied Even After Appeal. What do I do?
I originally launched a brand in the supplement category using IP Accelerator, which got denied for being too similar with another brand. At that time, instead of rebranding I abandoned that category and started selling in an unrelated category. Concurrently, I applied for a new design mark within this different class. I used this pending registration to attach to the original denied word mark. I was denied, I appealed with all the necessary information and got denied.
I have reapplied under a different class which does not conflict with this initial rejection. Is there a way to go about this without complete rebranding and refiling under a different mark? I want to continue using this mark in a separate class. I assumed Amazon would have allowed me to connect this pending design mark since it's pending and in a completely different class.
Original Word Mark Denied, Design Mark in Different Class Denied Even After Appeal. What do I do?
I originally launched a brand in the supplement category using IP Accelerator, which got denied for being too similar with another brand. At that time, instead of rebranding I abandoned that category and started selling in an unrelated category. Concurrently, I applied for a new design mark within this different class. I used this pending registration to attach to the original denied word mark. I was denied, I appealed with all the necessary information and got denied.
I have reapplied under a different class which does not conflict with this initial rejection. Is there a way to go about this without complete rebranding and refiling under a different mark? I want to continue using this mark in a separate class. I assumed Amazon would have allowed me to connect this pending design mark since it's pending and in a completely different class.
37 yanıt
Sandy_Amazon
Hi @Seller_agRNh5EWD0sdu
My name is Sandy from the Community manager team.
Do you happen to have a support case on this topic for me to investigate further? I need specifics like brand names and what seller support or brand registry support has provided as information so far.
Best,
Sandy
Sandy_Amazon
Thank you for letting me know @Seller_agRNh5EWD0sdu
They have assigned a brand representative to look into my case this morning. Once they respond I will let you know.
Sandy
Sandy_Amazon
Hi @Seller_agRNh5EWD0sdu
I heard back from the brand team.
Unfortunately the reason you cannot file under a new trademark number was due to your other brands health status.
You currently have 3 brands and it seems one is flagged with Amazon. Unless you resolve this, Amazon Brand Registry will not accept new brand applications.
Would you please check the health/account status of the brands you have on brand registry and appeal any flags that may be causing this?
Sandy
Seller_agRNh5EWD0sdu
Hey Sandy,
I only have access to the account health dashboard, not brand dashboard. I'm unable to find 'brand health' anywhere. Can you lead me in the right direction with a link?
Thanks
Seller_agRNh5EWD0sdu
Hey Sandy, I've reached out to seller support, and scoured seller forums, reddit and other links for the "Brand Health" page and I'm unable to find it or locate it. I'd be grateful for your help as all my attempts resulted in a dead end.
Seller_agRNh5EWD0sdu
Hey Sandy,
Seller support has assisted me and it turns out the brand health dashboard was replaced with the customer experience metrics tool, which was also removed. It stated to refer back to the following:
ACCOUNT HEALTH
VOICE OF THE CUSTOMER
PRICING HEALTH
My account is in a healthy status, with no complaints or flags. My listings are all in good standing and priced properly with no recommendations.
Could you please assist with how to move forward? I just received word from USPTO that my mark will be granted and registered on the 24th for the class my current products are in for the mark in question.
Seller_agRNh5EWD0sdu
Hey Sandy, I have gotten back from seller support about the flagged brand.See CASE ID 16699574961.
This unrelated flagged brand is not active and is not showing in my brand registry. It was denied by USPTO and I completely abandoned this product line and unrelated brand. In order to appeal this flag, they requested me to explain what I thought I did that went against policy and what I did to address it in order to lift the flag. After, they requested that I submit documentation to enroll this brand in order to appeal it. I am trying to lift the flag, not enroll the dead brand.
Please have a brand representative look into this for me as I'm only trying to address the flag rather than enroll this unrelated dead brand.
Jim_Amazon
Hello @Seller_agRNh5EWD0sdu
I wanted to jump in to assist my colleague Sandy here. Could you please update me on where you're at with all this?
I do see that Sandy mentioned your brand's trademark is declined in USPTO.
Please let me know.
-Jim
Seller_agRNh5EWD0sdu
Hey Jim,
Thanks for getting back to me. I have a brand appeal ongoing with seller support for the dead brand, the one the flag is on. See Case ID 16909485881. They told me the only way to appeal the flag is to appeal the brand after repeatedly notifying them I do not want to appeal this dead brand, that was also denied by USPTO. I do not sell products underneath this brand anywhere.
As for the declined brand, I received a notification of approval and registration from USPTO on the 24th of December, 2024 for the same brand name, underneath a different class of products. This approved class of product is what I currently sell actively on Amazon.
Please assist with moving the appeal along for the dead brand so I may swap the denied trademark with the new registered mark, underneath the same brand name.
Thanks Jim! Happy New Years!
Jim_Amazon
@Seller_agRNh5EWD0sdu
If you're looking to get this new trademark enrolled in Brand Registry, have you tried applying with that new trademark? I believe this is going to be the correct path as the old trademark is dead!
-Jim
Seller_agRNh5EWD0sdu
Hey @Jim_amazon,
To preface this, I have three brands. Two of which has been denied by USPTO, one brand (1) which I have a flag on that is stopping me from swapping/connecting a registered mark to the other brand (2), the latter being my ultimate goal.
I've attempted to connect this registered trademark in brand registry for brand 2. However, it's telling me I have an open request to connecting this trademark. In my case logs, there are no open cases/appeals/requests for this brand (2). There is an open appeal request with the dead unrelated brand (1) in my case log though.
I recall seller support saying that the problem is two fold:
1) Flag on previous dead brand (1), which I am appealing. Any attempts to appeal the flag on this dead brand has been shut down. However, they want me to appeal the registration of this brand instead which doesn't make much sense because the brand was denied by USPTO and I do not sell anything under this mark anymore.
2) Seller support has told me that they will be able to swap my new registered brand (2) with the denied word mark of the brand (2) after the appeal on the flag of brand 1 is completed.
Jim_Amazon
@Seller_agRNh5EWD0sdu
Got it! So essentially if a brand is enrolled into Brand Registry prior to is being fully accepted by the USPTO and then is rejected, that brand gets taken out of Brand Registry. Since this is a completely separate trademark number, I would like to see if you can apply with just the new one. The issue with trying to connect the new trademark to the old one is that it was rejected by the USPTO.
Please keep me updated once you do that.
-Jim
