Can't get a security notification on my phone
So I am trying to set up my account and when I try to add a deposit method it tells me
For your security, approve the notification sent to:
Mobile number
and it is my phone number and I have received many OTPs on it and it works fine but it is not working for the notification I don't know why.
and I have talked to many agents and they couldn't resolve it. they even asked me if my carrier was blocking short codes and I checked and it was not blocked it works fine.
what should I do now? please I need this resolved ASAP
Can't get a security notification on my phone
So I am trying to set up my account and when I try to add a deposit method it tells me
For your security, approve the notification sent to:
Mobile number
and it is my phone number and I have received many OTPs on it and it works fine but it is not working for the notification I don't know why.
and I have talked to many agents and they couldn't resolve it. they even asked me if my carrier was blocking short codes and I checked and it was not blocked it works fine.
what should I do now? please I need this resolved ASAP
0 yanıt
CR_Amazon
@Seller_q65yYCCvZmeCP
Hello there, my name is CR and wanted to hop in here to see if you were still facing this issue. I saw this pop up with a few sellers over the last week which have self corrected for them.
Have you been able to access the OTP to your phone to update your bank account information? I'm hopeful this has worked itself out, but wanted to make sure.
I'll hang tight here for your reply.
CR_Amazon
Seller_IIleQCa1G2uiQ
We're you able to resolve this issue? I can't get help with the same for over a month now..