Request to Associate ASIN with My Registered Brand
Hello,
I am reaching out regarding the following ASINs:
B0F359TYL2
B0F34LQ621
I am the brand owner of KRKN, which is already enrolled in the Amazon Brand Registry. However, when I attempt to update or add A+ Content for this ASIN, I receive the following error:
"You are unable to add content to this ASIN because our system does not recognize this ASIN as part of your brand."
This ASIN is indeed a product that belongs to my registered brand. I kindly request that this ASIN be associated with my brand so I can manage its content accordingly.
I would appreciate your assistance in resolving this issue as soon as possible.
Best regards,
Request to Associate ASIN with My Registered Brand
Hello,
I am reaching out regarding the following ASINs:
B0F359TYL2
B0F34LQ621
I am the brand owner of KRKN, which is already enrolled in the Amazon Brand Registry. However, when I attempt to update or add A+ Content for this ASIN, I receive the following error:
"You are unable to add content to this ASIN because our system does not recognize this ASIN as part of your brand."
This ASIN is indeed a product that belongs to my registered brand. I kindly request that this ASIN be associated with my brand so I can manage its content accordingly.
I would appreciate your assistance in resolving this issue as soon as possible.
Best regards,
2 yanıt
Seller_rI7BZIczK8iAC
Did you CREATE this ASIN mentionning that brand in the title? And you didn't create it as "generic" maybe?
Dougal_Amazon
Hello @Seller_u0NrRFydx420D,
My name is Dougal from the Community Manager Team and I am happy to assist. It does look like both the ASINs you provided here are listed with the brand "KRKN." I can certainly dig deeper on this, but will need some additional information which I can pull from a case ID. Have you opened a Seller Support case or Brand Registry support case on this issue yet? If so, please provide that case ID here and I will have a look. If you have not yet opened a case, I advise doing that first and then provide that case ID here and I can review.
Looking forward to assisting further, wherever I can.
Best, Dougal
