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Seller_fckyYTz1n1vkB

Primary residental address edit problem

Hi,

My account is active and working for 7 months. Last week I tried to add listing with pesticide and received a message that I must be resident of the USA, but my business address verified for US, all payment methods and all tax information is given for US. This message triggered my primary contact details check.

And in legal entity it shows my first registered country Kazakhstan. I tried to edit information button, but I can't change the country, I can’t edit it. It says "Something went wrong, please try again later".

I know it’s a technical error and can be solved. I am contacting with seller support, and opening cases. They say that they escalated the case to related department and they will inform me as soon as they receive a reply. Its been a week but there is no reply.

Can you please help me how can I edit the Primary Contact residential address?

85 görüntüleme
27 yanıt
Hesap Kurulumu
Etiketler:Adres, Kayıt
30
Yanıtla
user profile
Seller_fckyYTz1n1vkB

Primary residental address edit problem

Hi,

My account is active and working for 7 months. Last week I tried to add listing with pesticide and received a message that I must be resident of the USA, but my business address verified for US, all payment methods and all tax information is given for US. This message triggered my primary contact details check.

And in legal entity it shows my first registered country Kazakhstan. I tried to edit information button, but I can't change the country, I can’t edit it. It says "Something went wrong, please try again later".

I know it’s a technical error and can be solved. I am contacting with seller support, and opening cases. They say that they escalated the case to related department and they will inform me as soon as they receive a reply. Its been a week but there is no reply.

Can you please help me how can I edit the Primary Contact residential address?

Hesap Kurulumu
Etiketler:Adres, Kayıt
30
85 görüntüleme
27 yanıt
Yanıtla
0 yanıt
user profile
Seller_rI7BZIczK8iAC
Şuna yanıt olarak: Seller_fckyYTz1n1vkB adlı kişinin gönderisi

And in legal entity it shows my first registered country Kazakhstan. I tried to edit information button, but I can't change the country, I can’t edit it.

That is and will stay like this. That's why I always recommend to close a seller account and create a new one if someone has the ingenious idea to create a US LLC.

I know it’s a technical error and can be solved.

No, it's no technical error. MAYBE someone from seller support can change it NOW, but once a year when you have to reverify your account, your initial old inputs will populate.

Its been a week but there is no reply.

A week is nothing in Amazon time.

01
user profile
Micah_Amazon
Şuna yanıt olarak: Seller_fckyYTz1n1vkB adlı kişinin gönderisi

Hello @Seller_fckyYTz1n1vkB,

Thank you for your post. My apologies on the frustration that this has caused. What @Seller_rI7BZIczK8iAChas stated is correct. However, I will go ahead and review the case IDs and respond back with next steps. I will see if we can escalate to have support edit or step in to help.

Thanks for your continued patience.

Cheers,

Micah

40
Yeni etkinlikler hakkında bildirim almak için bu tartışmayı takip edin
user profile
Seller_fckyYTz1n1vkB

Primary residental address edit problem

Hi,

My account is active and working for 7 months. Last week I tried to add listing with pesticide and received a message that I must be resident of the USA, but my business address verified for US, all payment methods and all tax information is given for US. This message triggered my primary contact details check.

And in legal entity it shows my first registered country Kazakhstan. I tried to edit information button, but I can't change the country, I can’t edit it. It says "Something went wrong, please try again later".

I know it’s a technical error and can be solved. I am contacting with seller support, and opening cases. They say that they escalated the case to related department and they will inform me as soon as they receive a reply. Its been a week but there is no reply.

Can you please help me how can I edit the Primary Contact residential address?

85 görüntüleme
27 yanıt
Hesap Kurulumu
Etiketler:Adres, Kayıt
30
Yanıtla
user profile
Seller_fckyYTz1n1vkB

Primary residental address edit problem

Hi,

My account is active and working for 7 months. Last week I tried to add listing with pesticide and received a message that I must be resident of the USA, but my business address verified for US, all payment methods and all tax information is given for US. This message triggered my primary contact details check.

And in legal entity it shows my first registered country Kazakhstan. I tried to edit information button, but I can't change the country, I can’t edit it. It says "Something went wrong, please try again later".

I know it’s a technical error and can be solved. I am contacting with seller support, and opening cases. They say that they escalated the case to related department and they will inform me as soon as they receive a reply. Its been a week but there is no reply.

Can you please help me how can I edit the Primary Contact residential address?

Hesap Kurulumu
Etiketler:Adres, Kayıt
30
85 görüntüleme
27 yanıt
Yanıtla
user profile

Primary residental address edit problem

Seller_fckyYTz1n1vkB tarafından yazıldı

Hi,

My account is active and working for 7 months. Last week I tried to add listing with pesticide and received a message that I must be resident of the USA, but my business address verified for US, all payment methods and all tax information is given for US. This message triggered my primary contact details check.

And in legal entity it shows my first registered country Kazakhstan. I tried to edit information button, but I can't change the country, I can’t edit it. It says "Something went wrong, please try again later".

I know it’s a technical error and can be solved. I am contacting with seller support, and opening cases. They say that they escalated the case to related department and they will inform me as soon as they receive a reply. Its been a week but there is no reply.

Can you please help me how can I edit the Primary Contact residential address?

Hesap Kurulumu
Etiketler:Adres, Kayıt
30
85 görüntüleme
27 yanıt
Yanıtla
0 yanıt
0 yanıt
Hızlı filtreler
Sıralama ölçütü
user profile
Seller_rI7BZIczK8iAC
Şuna yanıt olarak: Seller_fckyYTz1n1vkB adlı kişinin gönderisi

And in legal entity it shows my first registered country Kazakhstan. I tried to edit information button, but I can't change the country, I can’t edit it.

That is and will stay like this. That's why I always recommend to close a seller account and create a new one if someone has the ingenious idea to create a US LLC.

I know it’s a technical error and can be solved.

No, it's no technical error. MAYBE someone from seller support can change it NOW, but once a year when you have to reverify your account, your initial old inputs will populate.

Its been a week but there is no reply.

A week is nothing in Amazon time.

01
user profile
Micah_Amazon
Şuna yanıt olarak: Seller_fckyYTz1n1vkB adlı kişinin gönderisi

Hello @Seller_fckyYTz1n1vkB,

Thank you for your post. My apologies on the frustration that this has caused. What @Seller_rI7BZIczK8iAChas stated is correct. However, I will go ahead and review the case IDs and respond back with next steps. I will see if we can escalate to have support edit or step in to help.

Thanks for your continued patience.

Cheers,

Micah

40
Yeni etkinlikler hakkında bildirim almak için bu tartışmayı takip edin
user profile
Seller_rI7BZIczK8iAC
Şuna yanıt olarak: Seller_fckyYTz1n1vkB adlı kişinin gönderisi

And in legal entity it shows my first registered country Kazakhstan. I tried to edit information button, but I can't change the country, I can’t edit it.

That is and will stay like this. That's why I always recommend to close a seller account and create a new one if someone has the ingenious idea to create a US LLC.

I know it’s a technical error and can be solved.

No, it's no technical error. MAYBE someone from seller support can change it NOW, but once a year when you have to reverify your account, your initial old inputs will populate.

Its been a week but there is no reply.

A week is nothing in Amazon time.

01
user profile
Seller_rI7BZIczK8iAC
Şuna yanıt olarak: Seller_fckyYTz1n1vkB adlı kişinin gönderisi

And in legal entity it shows my first registered country Kazakhstan. I tried to edit information button, but I can't change the country, I can’t edit it.

That is and will stay like this. That's why I always recommend to close a seller account and create a new one if someone has the ingenious idea to create a US LLC.

I know it’s a technical error and can be solved.

No, it's no technical error. MAYBE someone from seller support can change it NOW, but once a year when you have to reverify your account, your initial old inputs will populate.

Its been a week but there is no reply.

A week is nothing in Amazon time.

01
Yanıtla
user profile
Micah_Amazon
Şuna yanıt olarak: Seller_fckyYTz1n1vkB adlı kişinin gönderisi

Hello @Seller_fckyYTz1n1vkB,

Thank you for your post. My apologies on the frustration that this has caused. What @Seller_rI7BZIczK8iAChas stated is correct. However, I will go ahead and review the case IDs and respond back with next steps. I will see if we can escalate to have support edit or step in to help.

Thanks for your continued patience.

Cheers,

Micah

40
user profile
Micah_Amazon
Şuna yanıt olarak: Seller_fckyYTz1n1vkB adlı kişinin gönderisi

Hello @Seller_fckyYTz1n1vkB,

Thank you for your post. My apologies on the frustration that this has caused. What @Seller_rI7BZIczK8iAChas stated is correct. However, I will go ahead and review the case IDs and respond back with next steps. I will see if we can escalate to have support edit or step in to help.

Thanks for your continued patience.

Cheers,

Micah

40
Yanıtla
Yeni etkinlikler hakkında bildirim almak için bu tartışmayı takip edin