New FBM no shopping cart, no account performance
@Rose_AmazonHello, I would like to ask, before the store has been doing FBA, now at the same time doing FBM, but the new FBM link, built almost two weeks ago, still no shopping cart (is all FBM link no shopping cart), I would like to ask what is the situation ah?
case ID: 15555842871
New FBM no shopping cart, no account performance
@Rose_AmazonHello, I would like to ask, before the store has been doing FBA, now at the same time doing FBM, but the new FBM link, built almost two weeks ago, still no shopping cart (is all FBM link no shopping cart), I would like to ask what is the situation ah?
case ID: 15555842871
Cooper_Amazon
Good Evening @Seller_LBLhU6yQxrKTG,
Thank you for reaching out to us on the Seller Forums. In general we are not able to provide any details regarding the Featured Offer, however I have requested a review of your Featured Offer Eligibility for the ASINs flagged on case 15555842871 and 15555597891. I won't be able to provide the specifics results of the investigation but I will indicate when the review is complete. Hope you have a wonderful rest of the week.
Sincerely, Cooper_Amazon
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Seller_LBLhU6yQxrKTG
@Blake_Amazoncase ID: 15555597891
Cooper_Amazon
Good Evening @Seller_LBLhU6yQxrKTG,
Thank you for reaching out to us on the Seller Forums. In general we are not able to provide any details regarding the Featured Offer, however I have requested a review of your Featured Offer Eligibility for the ASINs flagged on case 15555842871 and 15555597891. I won't be able to provide the specifics results of the investigation but I will indicate when the review is complete. Hope you have a wonderful rest of the week.
Sincerely, Cooper_Amazon
Cooper_Amazon
Hello @Seller_LBLhU6yQxrKTG,
I wanted to follow up with you to let you know, at this time your Featured Offer Eligibility review is complete. While I cannot provide specific updates, any changes to your offers can be seen on your Manage Inventory page in Seller Central.
Thank you for your understanding and have a great day!
Cheers, Cooper_Amazon