Hello.

I recently signed in Amazon seller however, today I noticed that I got charged for an X amount when it is supposed that I opened the account as an individual. I was aware because I received an email where Amazon have charged my credit card in an attempt to settle my Amazon seller account balance. When I was signing up, I made sure that I wasn't charged for anything and that the account was individual. Is it possible that I can get a refund? If I cannot be reimbursed, I will unfortunately have to close this account and forget about my personal project. I opened two times a support case from here: https://sellercentral.amazon.com/help/hub/support and once created in both cases, I didn't see my case listed what it seems I'm not sure was created, nor an email confirmation.

Thank you.