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Seller_HSs0QxpFcbJhy

Won SafeT claim, customer filed AZ claim and I lost

On 6/20 a customer returned a used, broken part from their vehicle, not the one I shipped them. Amazon had already refunded at first scan so I filed a SafeT claim and won. I assume Amazon charged them back for the part because the customer complained to me. On 8/10 the customer filed an AZ claim, Amazon refunded them twice the original amount and counted it against my ODR. I appealed but still lost. Made multiple appeals but to no avail. Can a mod look into this, order 112-0796373-1197059?

43 görüntüleme
3 yanıt
Etiketler:A'dan Z'ye garanti talepleri, SAFE-T
20
Yanıtla
user profile
Seller_HSs0QxpFcbJhy

Won SafeT claim, customer filed AZ claim and I lost

On 6/20 a customer returned a used, broken part from their vehicle, not the one I shipped them. Amazon had already refunded at first scan so I filed a SafeT claim and won. I assume Amazon charged them back for the part because the customer complained to me. On 8/10 the customer filed an AZ claim, Amazon refunded them twice the original amount and counted it against my ODR. I appealed but still lost. Made multiple appeals but to no avail. Can a mod look into this, order 112-0796373-1197059?

Etiketler:A'dan Z'ye garanti talepleri, SAFE-T
20
43 görüntüleme
3 yanıt
Yanıtla
3 yanıt
user profile
Quincy_Amazon

Hello @Seller_HSs0QxpFcbJhy

Thank you for posting your inquiry to the Forums and for providing that order ID number. I am looking into it and will respond with any findings.

Regards,

Quincy_Amazon

10
Yeni etkinlikler hakkında bildirim almak için bu tartışmayı takip edin
user profile
Seller_HSs0QxpFcbJhy

Won SafeT claim, customer filed AZ claim and I lost

On 6/20 a customer returned a used, broken part from their vehicle, not the one I shipped them. Amazon had already refunded at first scan so I filed a SafeT claim and won. I assume Amazon charged them back for the part because the customer complained to me. On 8/10 the customer filed an AZ claim, Amazon refunded them twice the original amount and counted it against my ODR. I appealed but still lost. Made multiple appeals but to no avail. Can a mod look into this, order 112-0796373-1197059?

43 görüntüleme
3 yanıt
Etiketler:A'dan Z'ye garanti talepleri, SAFE-T
20
Yanıtla
user profile
Seller_HSs0QxpFcbJhy

Won SafeT claim, customer filed AZ claim and I lost

On 6/20 a customer returned a used, broken part from their vehicle, not the one I shipped them. Amazon had already refunded at first scan so I filed a SafeT claim and won. I assume Amazon charged them back for the part because the customer complained to me. On 8/10 the customer filed an AZ claim, Amazon refunded them twice the original amount and counted it against my ODR. I appealed but still lost. Made multiple appeals but to no avail. Can a mod look into this, order 112-0796373-1197059?

Etiketler:A'dan Z'ye garanti talepleri, SAFE-T
20
43 görüntüleme
3 yanıt
Yanıtla
user profile

Won SafeT claim, customer filed AZ claim and I lost

Seller_HSs0QxpFcbJhy tarafından yazıldı

On 6/20 a customer returned a used, broken part from their vehicle, not the one I shipped them. Amazon had already refunded at first scan so I filed a SafeT claim and won. I assume Amazon charged them back for the part because the customer complained to me. On 8/10 the customer filed an AZ claim, Amazon refunded them twice the original amount and counted it against my ODR. I appealed but still lost. Made multiple appeals but to no avail. Can a mod look into this, order 112-0796373-1197059?

Etiketler:A'dan Z'ye garanti talepleri, SAFE-T
20
43 görüntüleme
3 yanıt
Yanıtla
3 yanıt
3 yanıt
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user profile
Quincy_Amazon

Hello @Seller_HSs0QxpFcbJhy

Thank you for posting your inquiry to the Forums and for providing that order ID number. I am looking into it and will respond with any findings.

Regards,

Quincy_Amazon

10
Yeni etkinlikler hakkında bildirim almak için bu tartışmayı takip edin
user profile
Quincy_Amazon

Hello @Seller_HSs0QxpFcbJhy

Thank you for posting your inquiry to the Forums and for providing that order ID number. I am looking into it and will respond with any findings.

Regards,

Quincy_Amazon

10
user profile
Quincy_Amazon

Hello @Seller_HSs0QxpFcbJhy

Thank you for posting your inquiry to the Forums and for providing that order ID number. I am looking into it and will respond with any findings.

Regards,

Quincy_Amazon

10
Yanıtla
Yeni etkinlikler hakkında bildirim almak için bu tartışmayı takip edin