SKU label
Hi, i need help. I labeled 1 SKU for two different Item, how can i fix it?
SKU label
Hi, i need help. I labeled 1 SKU for two different Item, how can i fix it?
0 yanıt
Seller_AXC06kcsKI1qG
Did you send them in to FBA?
If not - just re-label
If so - Recall your inventory, re-label, then send them back in.
Michelle_Amazon
Hi @Seller_QcenWWq9Qpifo,
The information provided by @Seller_AXC06kcsKI1qG is correct, (thank you @Seller_AXC06kcsKI1qG). You will need to remove your inventory once it reaches the fulfillment center as Amazon will not relabel the items for you. To close your listing, you will simply convert it back to MFN. This video shows you how to convert to FBA, you would just select Merchant Fulfilled to convert it back. Once you confirm that all of your inventory is being returned, then you can change it back, however, don't do it before all of your inventory is removed as it will effect your metrics if your customers get the wrong product and leave negative feedback and request returns.
If you have additional questions, feel free to reach out to Seller Support and provide me with the case ID if you need additional assistance.
Regards,
Michelle
