Hello AMZ Leadership for Account health.

FYI - some simple suggestions to make this section better.

I have been using this section more or less in the last 3 months, and it definitely needs an upgrade/update.

1. It is so confusing checking on the updates in VOC. Everytime I check, I cannot tell if it a new customer update or an old one.

It would be nice to ether have a filter or be listed like a report form. It is so confusing everytime I look, cause I will address the top mose ones, but then there will be some new ones which are below it for a newer date.

2. It is hard to tell if these are customer complaints initial before returns or this is an initiated return.

There needs to be better integration between this system and return system as there is quite a bit off overlap.

When I am addressing return issues, I cannot tell if it the same as Voice of Customer(VoC) issues.

3. It would be nice also to get notification or emails about reported VoC issues immediately to address.

If I don't check seller central at 3-4 times a day, I cannot tell which are all the new ones.

4. Why don't you consolidate 'other source' information as well into one report or just 1 view.

Does it really matter to have the interface designed this way as sellers are looking for consolidated, easy to way to address all of these concerns.

These are off the top of my head, there are some minor tweaks you guys could.

I hope you see this and make adjustments on future release.

Thanks,

Kris