Why am I charged more than $39.99/month when selling in both US and Canada?
Hi everyone,
I’m a new seller using the North America Unified Account. I understand that the Professional Selling Plan fee is supposed to be $39.99/month for the entire North American region (US, Canada, and Mexico).
However, I noticed that my monthly charges are higher than $39.99 — around $60+ when I’m selling in both the US and Canada. It seems I’m being charged additional fees from the Canadian marketplace.
Could someone clarify:
- Is Amazon charging a separate fee for the Canadian marketplace (in CAD)?
- Am I being billed twice because of misconfigured account regions?
- How can I check exactly what I'm being billed for and avoid duplicate fees?
I’d really appreciate any insights or suggestions. Thanks in advance!
Why am I charged more than $39.99/month when selling in both US and Canada?
Hi everyone,
I’m a new seller using the North America Unified Account. I understand that the Professional Selling Plan fee is supposed to be $39.99/month for the entire North American region (US, Canada, and Mexico).
However, I noticed that my monthly charges are higher than $39.99 — around $60+ when I’m selling in both the US and Canada. It seems I’m being charged additional fees from the Canadian marketplace.
Could someone clarify:
- Is Amazon charging a separate fee for the Canadian marketplace (in CAD)?
- Am I being billed twice because of misconfigured account regions?
- How can I check exactly what I'm being billed for and avoid duplicate fees?
I’d really appreciate any insights or suggestions. Thanks in advance!
0 yanıt
Connor_Amazon
Hi @Seller_I9n3yq1H3dwtd
Connor from Amazon here, thank you for reaching out to us today about your subscription fee question.
I've reviewed your most recent fees under the professional plan for your US and Canada store, and I wasn't able to find $60 combined charge.
I did find that on 5/25/25 you were charged:
$27.20 in for the US market and in Canada - $20.42 before tax.
You can review the charges by going to the Payments --> Transaction View and then look for the "subscription fee" item line in each marketplace.
Please let me know if you have any other question,
Connor
Seller_nRFmxiQg4EGrw
Is the charge for the Canada part in USD? Or Canadian$$? Because in CAD, based on the amount Connor mentioned for the US part, you would see a charge of around $26, plus any taxes. If you're adding a CAD amount to the US charge, you'll not get the correct amount, as the CAD is worth only about 73 cents (US) currently.
