Need help. My American standard application was rejected, but the status is still under review.
Hello,
I’m currently facing an urgent issue with my Amazon Brand Registry application. My case IDs are 16384688711.
My brand registration status seems to be stuck in an indefinite "Pending Review" state. From what I've gathered, it appears this might be due to a mistake where the case was accidentally closed. The only apparent solution is for Amazon to manually change the status to "Rejected," allowing me to reapply with updated information.
Despite my repeated attempts to resolve this by contacting Amazon Seller Support via email, the responses I receive are generic and simply state that my case is "currently under review with the Amazon Brand Registry team." This response does not address the issue, and it seems my emails are not being properly reviewed or acted upon.
I am unable to reopen the cases, get a proper resolution, or even proceed with reapplying because the status remains unchanged. This situation is becoming increasingly desperate.
Could you please assist me in having my brand registration status manually changed to "Rejected" so I can reapply with the correct information?
Thank you very much for your attention and support.
Need help. My American standard application was rejected, but the status is still under review.
Hello,
I’m currently facing an urgent issue with my Amazon Brand Registry application. My case IDs are 16384688711.
My brand registration status seems to be stuck in an indefinite "Pending Review" state. From what I've gathered, it appears this might be due to a mistake where the case was accidentally closed. The only apparent solution is for Amazon to manually change the status to "Rejected," allowing me to reapply with updated information.
Despite my repeated attempts to resolve this by contacting Amazon Seller Support via email, the responses I receive are generic and simply state that my case is "currently under review with the Amazon Brand Registry team." This response does not address the issue, and it seems my emails are not being properly reviewed or acted upon.
I am unable to reopen the cases, get a proper resolution, or even proceed with reapplying because the status remains unchanged. This situation is becoming increasingly desperate.
Could you please assist me in having my brand registration status manually changed to "Rejected" so I can reapply with the correct information?
Thank you very much for your attention and support.
0 yanıt
Jim_Amazon
Hi there @Seller_KH8pcls4fsXpm
It does not appear that your application is stuck at this time. The team let you know the application was not accepted along with a list of potential reasons for their decision. Typically. when sellers receive this messaging it could mean 2 things:
- The seller themselves has engaged in abusive conduct
- The trademark/brand is abusive.
For 1. If sellers have been selling for awhile, some sellers will have Account Health metrics they will need to work on, or have other selling accounts they opened in the past/present that in bad standing. (deactivated, terminated, not meeting account health metrics, unresolved claims, etc.)
If you are a new seller and do not fall under all things listed in 1, the reason for decline could be for reason 2.
For 2. Trademark reason, if sellers are working with an attorney or agent that violates United States Patent and Trademark Office (USPTO) rules and policies, this will prevent you from enrolling in Brand Registry.
If you’re working through an intermediary, rather than directly with a U.S. licensed attorney, to seek a U.S. trademark registration or enrollment into Brand Registry, your application may be subject to additional investigation by Amazon and the USPTO.
Please check whether your attorney is a subject to an Order for Sanctions from the USPTO or listed on Potentially Misleading Solicitations. If you’re concerned about the validity of your application or the conduct of involved parties, please consult with a new private U.S. attorney to review your application.
-Jim
