Hello Seller Forum and Amazon Associates,

I am applying for ungating a brand using invoice of an official distributor of the brand , But amazon team declined the application two times, Amazon team responded as

First time response: You have provided an invoice that has not been fulfilled by the supplier. Work with your supplier to obtain an invoice that has been fulfilled.

then i request another invoice from supplier and submit to team and the response is:

We cannot accept this invoice.pdf because we are unable to verify the transaction with the supplier. Documents must be authentic and unaltered in order to be verified.

Please guide me why team responds above,

Previously i have ungated many brands on this supplier and also solved health issues.