Brand Registry Access Issues for "AM"
Our trademark, "AM," has been registered with Amazon for nearly 10 years and was recently renewed. Despite this, our Brand Registry ownership has been revoked, causing significant issues:
All listings are now standalone, disrupting our catalog.
Hijackers are exploiting our brand, leading to counterfeit risks.
Our storefront has been removed from Seller Central.
Amazon rejected our appeal, citing possible violations such as account association, insufficient branding evidence, or issues with the trademark application process. However, we can confirm:
Our trademark is valid and renewed under USPTO guidelines.
All accounts associated with the brand are verified.
We can provide evidence of branding on products and packaging.
We seek clarity on the specific violations noted, so we can address them and regain Brand Registry access. Supporting evidence is available upon request.
Brand Registry Access Issues for "AM"
Our trademark, "AM," has been registered with Amazon for nearly 10 years and was recently renewed. Despite this, our Brand Registry ownership has been revoked, causing significant issues:
All listings are now standalone, disrupting our catalog.
Hijackers are exploiting our brand, leading to counterfeit risks.
Our storefront has been removed from Seller Central.
Amazon rejected our appeal, citing possible violations such as account association, insufficient branding evidence, or issues with the trademark application process. However, we can confirm:
Our trademark is valid and renewed under USPTO guidelines.
All accounts associated with the brand are verified.
We can provide evidence of branding on products and packaging.
We seek clarity on the specific violations noted, so we can address them and regain Brand Registry access. Supporting evidence is available upon request.
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Jim_Amazon
Hi there @Seller_HCGaWsl06iBK2
Were you contacted by Amazon though a case or email explaining this? I'm trying to get my hands on what the team communicated to you!
-Jim
