Just wondered if anyone else had ever received this email from the account verification team

Hello,

We are contacting you because we need some additional information to continue with your account verification.

What information do I need to provide?

Please confirm whether a written agreement is available or not.

How do I send the required information?

Reply to this email with the information listed above.

What happens if I do not update this information?

If you do not provide the requested information, your account will be restricted as follows:

-- In 60 days from the date we first reached out, your funds may no longer be disbursed and your account verification on Amazon UK or Amazon European stores could be impacted.

We're here to help

If you have any questions, you can contact us at any time:

https://sellercentral-europe.amazon.com/help/hub/support

The Amazon Payments team

We have had a verified account in the UK for about 10 years (and we are not being asked for any information on seller central) but recenty had to get in touch with seller support because we have an "unhealthy" status in 6 countries (where we have never traded) and this is preventing us from ammending any of our current listings.

Does anyone have any idea what a written agreement is?

Are they asking us to become verified in these countries, and if so how do we go about this. Obviously the worry is the threat that if we do nothing then in 2 months time we will not have access to our money!

Many thanks