Request selling approval (CASE 17229331721) - ASIN: B0DTKD7VLT
I'm encountering an issue with product approval requests.
'Request selling approval for policy compliance - Reason: Product requires approval to sell'
When clicking on my product, I see:
"Selling Application
We are not accepting applications to sell:
- Other Health & Personal Care category in Used, Refurbished, Collectible condition(s)
- Other Human Ingestible Products in New, Used, Refurbished, Collectible condition(s)"
However, there is no button to submit an approval request, and Seller Support hasn't responded to my inquiry.
Support doesn't help and keep writing that product is live and I should be able to sell it.
Request selling approval (CASE 17229331721) - ASIN: B0DTKD7VLT
I'm encountering an issue with product approval requests.
'Request selling approval for policy compliance - Reason: Product requires approval to sell'
When clicking on my product, I see:
"Selling Application
We are not accepting applications to sell:
- Other Health & Personal Care category in Used, Refurbished, Collectible condition(s)
- Other Human Ingestible Products in New, Used, Refurbished, Collectible condition(s)"
However, there is no button to submit an approval request, and Seller Support hasn't responded to my inquiry.
Support doesn't help and keep writing that product is live and I should be able to sell it.
0 yanıt
Cooper_Amazon
Good Evening @Seller_v1gTM2bjGchPL,
As part of our ongoing efforts to provide the best possible customer experience, Amazon has implemented additional restrictions for Ingestible Brands. The ASIN mentioned on CASE ID 17229331721 falls under ingestible items and a Ingestible Brands. Unfortunately, we are not accepting applications for ingestible brands at this time.
- If you feel that the categorization is wrong, please reach out to Seller Support so they can investigate this for you. If you are able to get this re-categorized, please provide me with the new case ID so I can look into this further for you.
- If you have a relationship with the brand directly and they are in Brand Registry, you can reach out to them to ask them to add you as an Authorized Reseller or Brand Representative of their brand, which may get you approved to list their items.
I know this is not the outcome that you were hoping for but this one of those categories that requires additional approvals at this time. Thank you for understanding.
Sincerely, Cooper_Amazon