Forced to buy 1st class postage..

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Seller_mCCPRnF73vrvS

Forced to buy 1st class postage..

Hello, I have been selling on Amazon now for two years. I send small DL envelopes daily using 2nd class postage at 0.85p. I also work 12 hours shifts meaning that some orders for example come in at 7am, I am on shift so are unable to print and dispatch until I get home after 6pm. This has been fine, I have even had orders unfilled for 19 hours and am still able to send 2nd class postage. Up until this week all has been fine, however from Monday this week, any orders that are over 4 hours old, I am forced to pay for 1st class postage, from the 7th this went up to £1.65 which is eating into my profits. BUT even though I have an order that is over 4 hours old and am forced to pay for 1st class, an example is that if an order comes in at say 5pm ( I get home at 6pm) and I have missed the last post, I can still pay for 2nd class postage.. what has changed?

to break this down..

I can still pay for 2nd class postage at 5pm even though it wont be collected by royal mail the next day..

I am forced to pay for 1st class postage even though the 1st class order will not be collected by royal mail until the same time as the 2nd class postage order..

Crazy!

108 görüntüleme
4 yanıt
Etiketler:Doğrudan Kargo, Gönderim, Kargo, Kargo ücretleri, Royal Mail
00
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4 yanıt
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Seller_PRZw57LPEMEmB

Hello Air Pixel,

Did you find out what caused this.

I have the same issue and as a small seller its eating away at profits so much and its a joke. Why are we forced to send 1st class.

Thanks :)

00
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Seller_hOZNPw7G8FIjl

I've not seen this myself - but I have set handling time to 2 days. I post on the day of order up to 2pm and 2nd class is always. so maybe try increasing your handling time?

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user profile
Seller_RAXEWLxQ2dbmN

Have you tried changing the 'dispatch date' on the drop-down menu on the Buy Shipping page (it's easy to overlook)?

You can do it at the point of printing the label, as long as your handling time allows it.

img

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